Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
San Manuel is one of the largest private employers in the Inland Empire, operating Yaamava Resort & Casino, a premier destination blending luxury, entertainment, and world-class hospitality. Known for its vibrant gaming floor, upscale dining, and exceptional customer service, the resort offers a dynamic work environment that values employee growth and well-being. San Manuel is committed to creating a thriving workplace culture and investing in its team members' futures. As a hospitality-driven organization with a focus on quality and operational excellence, the company continually strives to exceed guest expectations while maintaining a strong sense of community responsibility and respect for... Show More
Job Requirements
- Bachelor’s degree in hospitality management, food service, business or related field
- Minimum of three years of restaurant or related hospitality experience
- Minimum of three years of supervisory experience
- Must obtain and maintain ServSafe certification
- Must obtain and maintain Responsible Beverage Service certification
- May be required to obtain and maintain a gaming license
- Valid driver’s license and vehicle insurance required for travel
- Ability to work evening, weekend, and holiday shifts
- Ability to work in a fast-paced, high-demand environment
- Physical ability to lift up to 40 pounds occasionally
- Must maintain confidentiality and comply with legal requirements
- Ability to read, write and communicate in English
Job Qualifications
- Bachelor’s degree in Hospitality Management, Food Service, Business or related field
- Minimum of three years restaurant or hospitality experience
- Minimum of three years supervisory experience
- Bar experience strongly preferred
- Proficiency in Microsoft Office
- Strong leadership and people management skills
- Effective communication skills in English
- Ability to communicate change and build commitment
- Professional and personable demeanor
- Ability to delegate, multitask, and prioritize
- Knowledge of health, safety, and regulatory compliance
- Experience with training and development
Job Duties
- Manage budgeted revenue, beverage costs, expenses, headcount, and profit for assigned venue
- Provide explanations for unfavorable variances and implement action plans
- Prepare budget forecasts and conduct research, sales analysis, and business planning
- Maintain cleanliness and sanitation standards and adhere to equipment maintenance schedules
- Ensure staff training on department policies and procedures
- Evaluate operations for efficiency improvements and recommend policy modifications
- Maintain complete knowledge of liquor brands, beers, wines, and non-alcoholic selections and ensure team training
- Maintain accurate inventory of china, glassware, and cutlery and minimize replacement costs
- Monitor customer satisfaction and promptly resolve complaints
- Perform other duties to support efficient department operations
- Carry out supervisory responsibilities including interviewing, hiring, training, evaluating, and disciplining employees
- Design development plans and succession planning for key roles
- Lead and motivate teams to maximize employee morale
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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