Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Day 1 Benefit Eligibility
competitive base pay
Recognition Programs and Rewards
Discounted travel programs
401(k) program with company match
PTO
Paid holidays
paid sick days
Employee Stock Purchase Program
tuition reimbursement programs
Learning and advancement opportunities
Job Description
Hilton Grand Vacations (HGV) is a renowned hospitality company dedicated to delivering exceptional vacation experiences and creating lifetime memories for its guests. As a leader in the timeshare and vacation ownership industry, Hilton Grand Vacations focuses on providing quality service and outstanding hospitality, with an emphasis on putting people first. The company's core values emphasize teamwork, respect, and personal development, which have fueled HGV's success and established it as a trusted brand in the market. HGV believes that its team members are the heart of its operations, and it invests in their growth and well-being to achieve shared success. The... Show More
Job Requirements
- At least 1 year of similar experience required
- High school diploma or equivalent experience
- 2+ years of supervisory or managerial experience required
Job Qualifications
- High school diploma or equivalent
- At least 1 year of similar experience
- 2+ years of supervisory or managerial experience
- Preferred 3-5 years of related experience
- Prior working history in a union environment is a plus
Job Duties
- Run efficient valet/bell check-in and check-out services and coordinate activities with other departments
- Coordinate and resolve guest and owner concerns with a commitment to satisfaction
- Audit parking fee collections and ensure provision of special services to owners and guests
- Manage personnel functions including selection, orientation, training, performance reviews, discipline, counseling, scheduling, payroll, and recognition
- Maintain a positive work environment and act as a mentor to develop management talent
- Promote team member empowerment and ensure understanding of performance, uniform, and appearance standards
- Inspect department regularly to ensure equipment functionality and supply availability
- Serve as liaison with Guest Services to resolve team member and guest concerns
- Assist with owner and guest activities and recreation as required
- Manage key control procedures
- Perform other duties and special projects assigned by the general manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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