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Manager, Ballpark Operations (Event Manager)
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,200.00 - $80,200.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Health Insurance
Retirement Plan
Paid Time Off
Professional development opportunities
Employee Discounts
team events
Job Description
The Seattle Mariners are a professional Major League Baseball team based in Seattle, Washington, known for their vibrant ballpark experience at T-Mobile Park. As a prominent sports franchise, the Mariners are dedicated not only to delivering exceptional baseball games but also to hosting a variety of non-baseball events that engage the local community and enhance the fan experience. T-Mobile Park is a state-of-the-art facility that supports diverse events ranging from concerts, corporate functions, and private events to community gatherings, all designed to operate seamlessly within a safe and customer-focused environment. The organization places a strong emphasis on teamwork, leadership, innovation,... Show More
Job Requirements
- Bachelor's degree in sport management, business administration or related field required
- Minimum of five years of relevant experience in event management or related field required
- Minimum of three years in a management capacity leading large-scale, complex events with direct reports preferred
- Strong proficiency with Microsoft Office required
- Able to learn new software programs and systems
- Must be able to work irregular hours including weekends, holidays, games, and special events
- Must be physically capable of accessing all locations in T-Mobile Park including stairs, ramps, and concourses
- Ability to stand and walk on concrete surfaces for duration of events
- Must have functional near and far vision
- Ability to lift up to 35 lbs
- Capable of performing repetitive motions required for clerical functions
Job Qualifications
- Bachelor's degree in sport management, business administration or related field preferred
- Minimum of five years of relevant experience in event management or related field required
- Minimum of three years in a management capacity leading large-scale events with direct reports preferred
- Strong proficiency with Microsoft Office
- Experience leading events in a sport facility preferred
- Experience with Social Tables preferred
Job Duties
- Manage, train, evaluate, and foster growth of team members
- Lead and execute non-baseball events coordinating with operations, support staff, and relevant stakeholders
- Work closely with Coordinator, Ballpark Operations and Manager, Conversion to deploy the Ballpark Event Operations Crew efficiently
- Partner with Event Sales department to provide guidance on operational planning and costs for events
- Evaluate, improve, and enhance intradepartmental communications
- Manage event execution from confirmation to completion serving as the central point of communication
- Serve as a client liaison during event planning providing excellent customer service
- Meet with ballpark clients to determine event needs and offer creative solutions
- Prepare comprehensive documentation including floor plans and code compliance
- Coordinate with Event Sales to control and reduce event costs
- Coordinate with department heads for timely staff scheduling
- Communicate event details and department requests efficiently
- Serve as Ballpark representative enforcing T-Mobile Park practices and procedures
- Lead with a positive attitude demonstrating commitment to all team members
- Follow organizational labor guidelines and policies ensuring compliance
- Support and champion Mariners Way programs
- Act as Front Office liaison maintaining communication channels
- Troubleshoot and solve team member and guest issues
- Perform other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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