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Macy's

Manager, Asset Protection

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $57,435.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) match
Merchandise discounts
performance-based incentives
Tuition Reimbursement

Job Description

Macy's is a renowned American department store with a rich history spanning over 160 years. Known for its iconic presence and traditions, Macy's has become a beloved brand that captures the hearts and minds of countless customers across the nation. The company is celebrated not only for its wide range of inspiring stores and irresistible product offerings but also for its significant cultural contributions, such as the Macy's 4th of July Fireworks and the legendary Thanksgiving Day Parade. Macy's commitment to excellence is reflected in the memorable moments and milestones it has created for customers and employees alike, making it... Show More

Job Requirements

  • High School Diploma or equivalent
  • 3-5 years of prior Asset Protection management experience
  • ability to lift at least 30 lbs
  • able to stand for at least two consecutive hours
  • able to sustain long periods enclosed in surveillance areas
  • able to work a flexible schedule including days, evenings, weekends, and holidays
  • must have close vision, color vision, depth perception, and focus adjustment
  • must be able to stoop, kneel, crouch, and climb ladders
  • able to reach above eye level

Job Qualifications

  • Candidates with a High School Diploma or equivalent are encouraged to apply
  • 3-5 years of prior Asset Protection management experience
  • demonstrated ability to lead and inspire teams to achieve shortage prevention goals
  • strong interpersonal skills to establish and maintain relationships with Store, Division, and Regional leaders
  • proficiency in analyzing theft trends and utilizing available reports, systems, and technology
  • clear and concise communication skills, both verbal and written
  • capacity to develop and execute effective shortage prevention strategies
  • ability to handle high-pressure situations with professionalism and composure
  • strong organizational skills to manage resources, prioritize tasks, and meet deadlines
  • ability to work a flexible schedule including days, evenings, weekends, and holidays

Job Duties

  • Lead the store executive team in planning, implementing, monitoring, and managing the store's shortage prevention and awareness programs
  • develop relationships with Store, Division, and Regional leaders to gain support towards achieving shortage goals
  • manage and monitor internal and external theft investigations, apprehensions, and recoveries
  • analyze theft trends through the utilization of available AP reports, systems, and technology
  • establish a high level of shortage awareness and effectiveness determined by audit results
  • ensure that all AP policies and procedures are thoroughly understood by the AP team and executed effectively
  • manage and monitor payroll expenses
  • support the preparation, take, and reconciliation of the annual inventory process
  • focus on significant shortage opportunities and develop action plans with a higher level of impact to improve location and district results
  • assume an elevated leadership role within the division to include special projects beyond the normal scope of responsibility
  • uphold Macy's commitment to diversity, inclusion, and respect with every customer and associate
  • role model exemplary service and lead the Asset Protection team to provide an outstanding shopping experience
  • ensure selling floor merchandise protection standards are maintained
  • conduct AP audits and review for action opportunities
  • drive an awareness culture focused on prevention
  • maintain safety awareness and a safe shopping and work environment for customers and colleagues
  • handle proprietary, sensitive, and confidential information
  • manage high-profile incidents and special event management
  • participate in visits with senior leadership
  • recruit and develop qualified Asset Protection talent
  • achieve results through managing others including direct reports
  • play an influential role in the development of high-potential leaders
  • lead innovative projects and foster idea sharing among peers
  • establish yourself as an influential leader
  • address colleague concerns in a reasonable and fair manner
  • leverage partnerships and foster relationships with local law enforcement, prosecutors, and community leaders
  • support Macy's Brand values including community service opportunities
  • maintain regular, dependable attendance and punctuality
  • foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.