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MANAGER AMBULATORY OPERATIONS

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Salary
Range $41,700.00 - $78,800.00
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Work Schedule

Flexible
On-call
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Retirement Plan
Paid Time Off

Job Description

Cooper University Health Care is a leading healthcare provider renowned for its commitment to delivering extraordinary medical care throughout South Jersey. With a strong focus on innovation and excellence, Cooper University Health Care continuously advances clinical practices, integrating the latest technologies, research protocols, and state-of-the-art facilities to enhance patient outcomes and experiences. The organization values its workforce highly, offering competitive compensation packages alongside a comprehensive benefits program that supports employees’ health, well-being, and career growth. Offering both full-time and part-time opportunities, Cooper strives to create an engaging and supportive work environment that nurtures professional development and personal fulfillment.
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Job Requirements

  • Minimum 3 years experience in healthcare leadership at manager level or above
  • combination of education, experience, and background may be considered
  • skill in leadership, initiative, judgment, discretion, and decision-making
  • demonstrated improvement of assigned area outcomes
  • knowledge and use of electronic health records
  • excellent organizational, written, and verbal communication skills
  • demonstrated customer service and operational improvement in ambulatory setting
  • strong knowledge of business and medical administration
  • working knowledge of ambulatory regulatory requirements including HIPAA, scheduling, and billing

Job Qualifications

  • Associate degree preferred
  • bachelor’s degree preferred
  • minimum 3 years of healthcare leadership experience at manager level or above
  • demonstrated experience in operational improvement and sustainable tactics
  • skill in leadership, initiative, judgment, discretion, and decision-making
  • excellent organizational, written and verbal communication skills
  • demonstrated excellence in customer service and patient experience
  • knowledge of business and medical administration principles
  • working knowledge of ambulatory regulatory requirements including HIPAA, scheduling, and billing
  • ability to utilize electronic health records for monitoring clinic operations
  • comfort communicating with all personnel levels

Job Duties

  • Manage clinical and business operations of assigned sites including quality clinical services delivery
  • improve patient experience
  • oversee materials management
  • lead software implementations
  • ensure regulatory compliance
  • maintain equipment and environment of care
  • manage facility operations and be available after hours for emergency issues
  • support strategic direction of ambulatory operations and institute growth initiatives
  • exemplify core values of inclusion, compassion, and excellence
  • partner with physicians, clinical personnel, and administrative leadership to remove barriers
  • provide effective leadership to direct and indirect reports
  • implement and meet goals, policies, and procedures
  • coordinate standardized work procedures to improve efficiency
  • coach, develop, mentor, and hold accountable team members
  • execute leader rounding and practice reward and recognition
  • create quarterly goal action plans
  • perform data reporting and analysis
  • participate in professional development and maintain affiliations
  • perform related duties and special projects as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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