Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $70,000.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
comprehensive medical
Dental
Vision
401(k) with company match starting on day 1
Operational performance rewards program
Life and AD&D insurance
Short and Long-Term Disability
flexible spending accounts
Voluntary supplementary benefit options
Job Description
Endeavor Air is a wholly-owned subsidiary of Delta Air Lines, operating under the Delta Connection brand. It specializes in regional jet operations and operates 141 aircraft, managing approximately 750 daily flights to 122 destinations across the United States, Canada, and the Caribbean. Headquartered in Minneapolis, Minnesota, Endeavor Air maintains hub operations in several key cities, including Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham, along with 11 maintenance bases spread throughout its network.
The company takes pride in its commitment to its workforce, recognizing employees as its greatest asset. Endeavor Air actively nurtures a diverse, culturally rich, and safe wor... Show More
The company takes pride in its commitment to its workforce, recognizing employees as its greatest asset. Endeavor Air actively nurtures a diverse, culturally rich, and safe wor... Show More
Job Requirements
- Bachelor’s degree or a combination of education and equivalent experience
- 1+ years of experience in airline operations (5+ years preferred)
- Demonstrated ability to communicate effectively at all levels of the organization
- Ability to communicate using Microsoft Word, PowerPoint and Excel
- Expertise in Sabre suite of products preferred
- Previous experience in a SOC/OCC environment or airport customer service preferred
- Physical ability involving pulling, pushing, reaching, bending, standing, walking, and lifting up to 30 lbs
- Shift position requiring ability to work early mornings, nights, weekends, holidays, and any shift
- Ability to work shifts with minimal breaks in a high-stress airport environment
- Willingness to travel up to 20% for meetings and operational support
- Valid driver’s license
- Part 121 Aircraft Dispatcher license preferred
Job Qualifications
- Bachelor's degree or equivalent experience
- At least 1 year of experience in airline operations, 5+ years preferred
- Demonstrated effective communication skills at all organizational levels
- Proficient in Microsoft Word, PowerPoint, and Excel
- Experience with Sabre suite of products preferred
- Prior experience in SOC/OCC or airport customer service preferred
- Ability to manage high stress and complex operational environments
- Valid driver's license
- Part 121 Aircraft Dispatcher license preferred
Job Duties
- Aggressively respond to safety events involving employee injury, customer injury, and aircraft damage
- Serve as the Endeavor Air operational representative and liaison at the hub
- Forecast daily operational capabilities and communicate with the Operations Control Center
- Build and maintain strong communication lines with business partners and the OCC
- Monitor ground service equipment status and its impact on operations
- Advocate for Endeavor Air in coordination with Delta ACC and service managers
- Actively monitor flight operations and mitigate departure delays
- Ensure accurate data transmission to flight crews and public display screens
- Assist in tarmac delay mitigation compliant with DOT3 requirements
- Coordinate IROP plans and work with crew scheduling and strategic planning teams
- Monitor service levels of airport partners and manage deficiencies
- Provide operational guidance to local flight, inflight, and maintenance staff
- Participate in daily briefings and conference calls with Endeavor and Delta management
- Manage operations in a high-stress airport environment
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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