Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $115,000.00 - $170,000.00
Work Schedule
Flexible
Benefits
The base pay range for this position is between $115,000.00 and $170,000.00 per year
Job Description
JetBlue Airways is a prominent American airline known for its commitment to customer service, innovation, and operational excellence. Founded in 1999, JetBlue has grown into one of the leading carriers in the United States, offering flights to numerous domestic and international destinations. Recognized for its exceptional onboard experience and competitive fares, JetBlue continues to expand its network while maintaining a strong focus on sustainability and efficiency in air travel. The company takes pride in fostering a culture that values safety, caring, integrity, passion, and fun, creating a supportive work environment for its employees while delivering excellent service to passengers.
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Job Requirements
- High school diploma or General Education Development (GED) diploma
- FAA Aircraft Dispatcher certificate or ATC certification
- Minimum five years’ experience in air traffic management or as an Aircraft Dispatcher
- Knowledge of Federal and International air traffic organizations and FAA tools
- Familiarity with System Operations Center functions
- Understanding of cockpit workload and tasks
- Availability for regular overnight travel up to 25%
- Willingness to work flexible hours and respond to emergencies on short notice
- Must pass pre-employment drug test
- Must be legally eligible to work in the US
- Authorization to work in the US required
- Position not eligible for visa sponsorship
Job Qualifications
- High School Diploma or General Education Development (GED) Diploma
- FAA Aircraft Dispatcher certificate or ATC Certification
- Five (5) years’ experience in air traffic management or as an Aircraft Dispatcher
- Knowledge of the structure and function of the Federal and International air traffic organizations, including FAA tools and technologies, and the configuration of the air traffic system (facility locations)
- Knowledge of the System Operations Center & functions
- Knowledge of the tasks and workload within the cockpit
- Available for regular overnight travel (25%)
- Able to work flexible hours and be available for an emergency response on short notice
- Must pass a pre-employment drug test
- Must be legally eligible to work in the country in which the position is located
- Authorization to work in the US is required
- Computer and other office equipment
- Generally not required, or up to 10 pounds occasionally, 0 pounds frequently
- (Sedentary)
Job Duties
- The Manager of Air Traffic Operations will be responsible for coordination and planning of operational tactics with US and non-US Air Navigation Service Providers with an emphasis on sustainable, efficient operations within the JetBlue network
- Areas of focus will include traffic management considerations, including airport/airspace capacity management, SWAP, Snowbird, special events, and other operational constraints
- The Manager is specifically responsible for identifying, establishing, and fostering relationships at the local operational level within the US in the Eastern Service Area (e.g., towers, terminal facilities, en route centers) and at the system level through the Federal Aviation Administration Air Traffic Control System Command Center (FAA ATCSCC)
- The Manager will provide guidance and input to our Air Traffic System Controllers and work closely with the Manager of Strategic Airspace Programs on FAA CDM efforts
- Engage and maintain relations with the FAA, foreign Air Navigation Service Providers, and other airlines to achieve the optimum air traffic performance for JetBlue
- Regular monitoring of Air Traffic Management operational conditions for delay mitigation and increased airport efficiency
- Shared JetBlue participation in Collaborative Decision Making (CDM) efforts with objective of delay avoidance and mitigation
- Working knowledge of traffic management tools, procedures and concepts including but not limited to Traffic Flow Management System (TFMS), SlickOR, Flight Schedule Monitor (FSM), Trajectory Options Set (TOS), Pathfinder, and North American Route Program (NRP)/Free Routing
- Work with Airports, Network, Ops Engineering, Dispatch and Airport Authorities to manage events affecting airport throughput such as planned construction, air shows, major events
- Collaborate with the FAA and other National Airspace System (NAS) operators to protect JetBlue interests in management of special use airspace and commercial space launches
- Take a significant role in the development of crewmembers to support their engagement, growth, and goal achievement
- Other duties as assigned
- Regular attendance and punctuality
- Potential need to work flexible hours and be available to respond on short notice
- Able to maintain a professional appearance
- When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
- Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
- Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
- Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
- Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
- Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
- Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
- The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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