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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $42,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Competitive weekly pay
bonus program
Schedule flexibility
Leadership development
Tuition Reimbursement
Discounted meals
Paid Vacations
Job Description
Whataburger of Mesquite, Inc. is a well-established restaurant known for its commitment to delivering high-quality food and exceptional customer service. As part of the Whataburger family, this location upholds the brand’s legacy of great food combined with a welcoming and efficient dining experience. Whataburger is widely recognized for its made-to-order menu items and dedication to customer satisfaction, which makes it a popular choice in The Mesquite community and beyond. This restaurant operates in a fast-paced environment where teamwork, customer focus, and operational excellence are key to maintaining its competitive edge and reputation for quality. Whataburger also places a strong emphasis... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years experience in restaurant management or supervisory capacity
- Ability to lift up to 50 pounds
- Ability to stand for extended periods
- Ability to perform physical tasks such as bending, reaching, lifting, carrying, and pushing
- Ability to read and comprehend orders, menus, and receipts
- Willingness to work flexible schedules including nights, weekends, and holidays
- Strong communication and interpersonal skills
- Ability to handle emergencies in a calm and effective manner
- Commitment to upholding company policies and safety regulations
Job Qualifications
- High school diploma or equivalent
- Previous experience in restaurant management or related supervisory role
- Strong leadership and communication skills
- Ability to develop and motivate a team
- Knowledge of food safety and health regulations
- Basic budgeting and financial management skills
- Customer service orientation
- Ability to analyze sales and labor data
- Proficiency in scheduling and timekeeping systems
- Problem-solving and conflict resolution skills
- Willingness to participate in training and achieve certifications
- Ability to handle physical job demands
- Strong organizational skills
- Ability to operate point-of-sale systems
Job Duties
- Protects and promotes the Whataburger brand at all times
- Schedules training as directed by the unit's/shift staffing plan
- Maintains professional relationships with team members treating them with fairness and sensitivity
- Communicates harassment complaints and policy violations to appropriate management
- Prepares and presents ideas and recommendations to team members and upper management
- Communicates directions clearly and ensures follow-up
- Uses on the spot training to improve performance and provide positive feedback
- Evaluates team member performance by meal period and provides feedback
- Creates and maintains individual development plans and conducts skill assessments
- Recommends and develops team members as trainers
- Acts as a leadership role model and resource
- Recognizes and rewards top performers regularly
- Utilizes sales plan to set customer service goals and improve sales
- Maintains accurate payroll and training records
- Ensures team members adhere to uniform and scheduling policies
- Ensures team members' safety and compliance with safety precautions
- Implements performance standards to ensure quality food and friendly service
- Reviews food production skills and maintains productivity
- Ensures proper product handling, storage, and portion control
- Conducts accurate POS and workstation procedures
- Initiates suggestive sales activities
- Handles emergencies calmly and effectively
- Maintains equipment efficiency
- Reports and investigates accidents promptly
- Tracks and audits sales, food, labor, cash, and expenses daily
- Performs administrative tasks including payroll corrections and payroll data review
- Completes end-of-day paperwork and places food and supply orders
- Conducts safety audits and shift inventories
- Posts invoices and ensures accurate timekeeping
- Reviews weekly sales and labor analysis reports
- Provides restaurant safety audits
- Ensures incident and accident reports are completed and communicated
- Validates individual sales performance and provides input on top performers
- Reviews staffing requirements and operating plans
- Ensures timely hiring and orientation
- Prepares standard and special reports for senior management
- Assumes additional assigned responsibilities
- Establishes and maintains community relations
- Greets customers and solicits feedback to improve service
- Maintains clean and organized restaurant appearance
- Demonstrates fiscal responsibility with company assets
- Ensures adherence to cash handling and security procedures
- Controls labor expenses to optimize quality and productivity
- Achieves sales plan and budgeted gross operating profit
- Assists in identifying sales-increasing activities
- Meets key performance indicators for customer satisfaction and operational standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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