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Job Overview
Employment Type
Full-time
Hourly
Compensation
Salary
Range $45,400.00 - $64,000.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Competitive Hourly Wages
Friendly team-oriented environment
excellent growth opportunities
Job Description
Rosati's Pizza is a renowned Chicago-based, family-owned Italian food and pizza restaurant that has been a staple in the Midwest since its founding in 1964 by Dick, Ron, and Al Rosati. With a rich history spanning generations, Rosati's Pizza has grown into a beloved brand offering authentic Chicago-style thin crust pizza and traditional Italian cuisine. Known for its commitment to quality ingredients, exceptional customer service, and a welcoming atmosphere, Rosati's Pizza has become a cherished name among pizza enthusiasts and Italian food lovers alike. Most Rosati's locations are locally owned and operated by entrepreneurial franchisees, creating a unique blend of... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in restaurant management
- excellent customer service skills
- strong leadership abilities
- knowledge of food safety and sanitation regulations
- ability to work flexible hours including evenings and weekends
- excellent communication and interpersonal skills
- ability to manage budgets and control costs
- proactive problem-solving skills
Job Qualifications
- Proven work experience as a manager in the restaurant/hospitality industry
- proven customer service experience as a manager
- extensive food and beverage knowledge with the ability to remember and recall ingredients and dishes to inform customers and staff
- strong leadership, communication, motivational and people skills
- acute financial management skills
- BS degree in business administration, hospitality, management, or culinary schooling is a plus
- committed to improvement in restaurant operations and personal development
- possess the ability to motivate staff in a positive and creative manner
Job Duties
- Coordinate daily front and back of the house restaurant operations
- deliver superior service and maximize customer satisfaction
- respond efficiently and accurately to customer complaints
- organize and supervise shifts
- appraise staff performance and provide feedback to improve productivity
- estimate future needs for goods, kitchen utensils, and cleaning products
- ensure compliance with sanitation and safety regulations
- control operations costs and identify measures to cut waste
- create detailed reports on weekly, monthly, and annual revenues and expenses
- promote the brand in the local community through word-of-mouth and events
- train new and current employees on proper customer service practices
- implement policies and protocols that will maintain future restaurant operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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