Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,300.00 - $56,800.00
Work Schedule
Flexible
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Retirement Plan
Job Description
Twin Peaks is a renowned restaurant franchise known for its vibrant atmosphere, exceptional service, and unique blend of dining and entertainment. As a 3B Lodge Twin Peaks franchisee, this establishment prides itself on delivering memorable guest experiences in a fun and fast-paced environment. The brand is deeply committed to creating a guest-centered culture where high standards and operational excellence are paramount. This commitment helps to drive both customer satisfaction and strong store performance. The restaurant maintains a distinctive vibe that combines great food, attentive service, and a lively atmosphere, making it a popular destination for diners seeking both quality and... Show More
Job Requirements
- Must have leadership experience in high-volume restaurants and/or bars
- ability to effectively communicate in the English language
- ability to apply common sense and understanding to carry out simple one or two-step instructions
- ability to mathematically compute proper change and accurately settle checks
- must attend orientation and agree to policies and procedures as outlined
- must attend and successfully complete the Twin Peaks manager training program prior to working a shift without supervision
- must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications
Job Qualifications
- Leadership experience in high-volume restaurants and/or bars
- ability to effectively communicate in English
- Spanish communication skills are extremely helpful
- ability to apply common sense and understanding to carry out simple one or two-step instructions
- ability to deal with standardized situations with only occasional or no variables
- ability to mathematically compute proper change and accurately settle checks
- ability to apply common sense understanding to carry out multi-step instructions
- ability to deal with quickly changing situations with many variables
- ability to mathematically compute proper change, accurately perform checkouts for employees, and compute correct bank deposits
- must attend and successfully complete the Twin Peaks manager training program prior to working a shift without supervision
- must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications
Job Duties
- Must follow proper Twin Peaks Girl Audition Guidelines
- uphold standards of cleanliness per Health Code and periodic Quality Assurance Checks
- ensure that alcohol is always served responsibly and in accordance with the law
- drive sales by working with all team members to execute excellent operations, local store marketing, and recruiting efforts
- hold kitchen staff accountable to standards, safety, and sanitation guidelines
- responsibly handle cash, including but not limited to assigning drawers, computing employee checkouts, and bank deposits
- respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy
- maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance
- effectively coach and counsel
- effectively teach, motivate, and coach all team members including the kitchen crew and Twin Peaks Girls
- proactively recruit and cast Twin Peaks Girls that meet or exceed the requirements in the Audition Guidelines
- ensure that Steps of Service are followed at all times and motivate staff to provide P.E.A.K.S. service to every table
- hold team members accountable to standards and be willing to correct standards that are not met in any area including Image & Costume Guidelines
- maintain organized and updated training schedules, programs and materials for new employees
- effectively execute training and development programs including personal development
- consistently manage the execution of Performance Based Scheduling
- practice sound inventory control
- dress and act professionally each day to set a good example for all employees
- focus on building guest advocacy and establishing a regular clientele
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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