Hopdoddy

Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $47,600.00 - $71,200.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
employee recognition programs

Job Description

Hopdoddy is a well-established fast casual restaurant known for its high-quality, handcrafted burgers and a strong commitment to customer service and team member development. The company places a strong emphasis on creating a welcoming and supportive environment for both guests and employees, fostering a culture that values teamwork, growth, and operational excellence. With several locations across various regions, Hopdoddy is recognized for balancing a vibrant dining experience with operational efficiency and business success.

The Manager role at Hopdoddy supports the General Manager in every aspect of restaurant operations and serves as a critical leader within the team. This full-time sala... Show More

Job Requirements

  • Team player with a sense of humor
  • high school diploma or equivalent required
  • must demonstrate good math and communication skills
  • minimum 3 years experience as a salaried Manager in full service or fast casual restaurant
  • demonstrated leadership skills including coaching, directing, and motivating a team
  • exposure to P&L and sales building highly desirable
  • must be able to lift 30lbs frequently and up to 80lbs occasionally
  • responsible for using office and restaurant equipment
  • position requires standing, bending, and walking the entire workday
  • must be able to work under high physical, mental and emotional stress in a fast-paced environment and make timely decisions.

Job Qualifications

  • High school diploma or equivalent
  • minimum 3 years experience as a salaried Manager in full service or fast casual restaurant
  • demonstrated leadership skills including coaching and motivating a team
  • exposure to P&L and sales building highly desirable
  • good math and communication skills
  • knowledge of job functions
  • initiative
  • adaptability and flexibility
  • organization and planning
  • analytical ability
  • intermediate PC skills including Microsoft Office suite
  • creativity
  • strong working relations
  • effective communication skills
  • experience in developing team members
  • leadership abilities.

Job Duties

  • Conducts team member interviews
  • conducts team member reviews every 6 months and creates action plans to ensure growth and development
  • supports the Head Trainer to ensure training materials are effectively used in team member training
  • coaches, trains, and develops team members in their job roles
  • provides tools, education, and experience to perform jobs to standards
  • conducts new team member orientation and supports trainers
  • follows up with team members
  • conducts performance oriented training and maintains accurate records
  • supports the manager-in-training program when needed
  • delivers profitability by operating within cost of goods and labor productivity guidelines
  • meets cost goals for food and labor
  • holds team members accountable for achieving cost goals
  • completes checklists and reports accurately and on time
  • assists with weekly inventories and action plans
  • provides input in budgets and projections
  • practices sound security measures
  • completes administrative duties including record keeping and schedule preparation
  • supports GM with performance reviews and new hire forms
  • reconciles payroll records
  • maintains staffing schedules
  • uses disciplinary actions properly
  • conducts daily audits and cash checks
  • promotes Hopdoddy culture
  • learns new techniques
  • builds support for company initiatives
  • demonstrates positive attitude and acts as role model
  • participates in marketing programs
  • posts relevant information for team members
  • executes sales building plans
  • sets leadership example through conduct and energy
  • ensures food preparation meets standards
  • follows food safety protocols
  • manages proper staffing and operations
  • supports guest service and satisfaction
  • maintains product inventory
  • ensures preventative maintenance and cleaning
  • handles guest complaints with urgency
  • monitors guest feedback
  • motivates team members
  • fosters teamwork through open-door policy
  • responds timely to team concerns
  • praises and coaches team members
  • promotes fairness and respect
  • models personal excellence
  • identifies and solves problems
  • maintains performance standards
  • delegates effectively
  • participates in team meetings
  • communicates effectively
  • conducts walkthroughs and reviews shopper scores
  • shows initiative and urgency
  • performs multiple tasks efficiently
  • meets commitments timely
  • remains composed under pressure
  • adheres to punctuality
  • has personal development plan.

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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