Benihana - Concord

Manager

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Salary
Rate:
Range $70,000.00 - $75,000.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan

Job Description

THE ONE GROUP is a globally recognized hospitality company known for its innovative and dynamic approach to the restaurant industry. With a portfolio of high-end dining establishments that blend exceptional cuisine with vibrant atmospheres, THE ONE GROUP has built a reputation for delivering unforgettable guest experiences. The company is committed to fostering a culture of excellence, growth, and inclusivity, making it a premier destination for hospitality professionals seeking a rewarding career.

As a Restaurant Manager with THE ONE GROUP, you will play a pivotal role in leading front-of-house and back-of-house operations to ensure smooth and seamless service. This positi... Show More

Job Requirements

  • Bachelor's degree or equivalent experience in hospitality management or related field
  • Minimum 3 years experience in restaurant management or similar leadership role
  • Ability to work flexible hours including evenings weekends and holidays
  • Strong interpersonal skills and ability to lead diverse teams
  • Excellent organizational and multitasking abilities
  • Knowledge of food safety and sanitation regulations
  • Ability to manage budgets and financial reports
  • Proficiency with restaurant software systems

Job Qualifications

  • Proven leadership experience as a restaurant manager general manager or hospitality manager
  • Strong customer service background with focus on guest experience and operational excellence
  • Extensive food and beverage knowledge with ability to educate staff on menus and ingredients
  • Familiarity with restaurant management software such as OpenTable Avero and POS systems
  • Strong leadership communication and problem-solving skills
  • Acute financial management skills with experience handling budgets and P&L reports

Job Duties

  • Oversee daily restaurant operations including front-of-house and back-of-house management
  • Maintain service excellence ensuring all guests receive an elevated dining experience
  • Monitor product quality vendor relationships and compliance with sanitation and safety regulations
  • Organize and supervise staff shifts ensuring optimal floor coverage
  • Implement and uphold company policies and hospitality standards
  • Recruit hire and onboard top talent to build and maintain a high-performance team
  • Train and mentor employees in customer service best practices and operational excellence
  • Conduct performance appraisals and provide constructive feedback
  • Foster team morale and motivation ensuring a collaborative work environment
  • Deliver superior service and maximize customer satisfaction
  • Handle guest concerns with professionalism and efficiency
  • Uphold THE ONE GROUP's brand image and develop local initiatives
  • Promote the brand through word-of-mouth marketing restaurant events and local partnerships
  • Recommend creative ways to attract new guests including social media engagement and promotions
  • Monitor restaurant revenue and expenses ensuring profitability and cost control
  • Identify areas to optimize sales reduce waste and improve financial performance
  • Develop marketing and promotional strategies to increase guest traffic
  • Create detailed reports on revenue and expenses
  • Maintain oversight of inventory and ensure effective purchasing strategies

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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