Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,400.00 - $58,100.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
employee discount
Career development opportunities
Flexible Schedule
Job Description
Culver's is a well-established and respected American fast-casual restaurant chain known for its fresh, made-to-order ButterBurgers, creamy frozen custards, and extensive menu featuring quality food with a focus on hospitality. Founded in 1984, Culver's has grown significantly over the years and boasts numerous locations across the United States. Each restaurant is community-oriented, striving to offer exceptional guest experiences and uphold a reputation for friendly customer service and high food standards. Culver's operates with a strong commitment to quality, integrity, and a welcoming atmosphere that makes guests feel valued every time they visit. As part of a larger corporate structure, Culver's... Show More
Job Requirements
- College graduate with a degree in hotel and restaurant management or equivalent experience
- Three years experience in a supervisory position
- Certified from a national food safety program
- Certified in-store trainer in all areas
- Ability to effectively organize work and communicate well
- Must be management oriented
- Must demonstrate good judgment and self-starting ability
- Ability to adjust to new ideas
- Must have an energetic and positive attitude
Job Qualifications
- College graduate with a degree in hotel and restaurant management or equivalent experience
- Certified from a national food safety program
- Three years experience in a supervisory position
- Certified in-store trainer in all areas
- Have the ability to effectively organize work, communicate well and be management oriented
- Knowledgeable in all aspects of business and show good judgment
- Must be a self-starter and able to adjust to new ideas
- Demonstrates an energetic, positive attitude that is contagious
Job Duties
- Assist general manager to increase sales and net profit of the business
- Meet annual budget while ensuring the mission is attained
- Prepare and review daily summary report
- Prepare and review weekly operations report
- Prepare the team schedule with Radiant and daily deployment sheets based on forecasts and labor budget
- Consistently ensure proper portion control for all menu items
- Ensure training and demonstration of food safety using Culver's Food Safety Plan
- Routinely monitor and coach team on safety best practices related to the Culver's hazard communication program and workplace safety
- Recruit, hire and terminate team members
- Provide ongoing training, development and coaching to efficiently lead team
- Provide ongoing development of managers
- Perform quarterly performance appraisals of team members
- Assist general manager with four team meetings per year to develop team and ensure consistency in system standards of quality and guest service are maintained
- Ensure consistent uniform and appearance standards of team members
- Ensure team education concerning current marketing and public relations information
- Consistently maintain excellence in guest relations including follow up on guest comment cards promptly and effectively
- Effectively run shifts to ensure quality product and prompt guest service
- Consistently ensure guests receive quality products in five minutes or less for in house orders and four minutes or less for drive thru orders
- Ensure equipment is effectively maintained and repaired
- Ensure proper follow up of visitation and full field reports, including but not limited to cleanliness, hospitality, and ground appearance
- Perform daily morning, afternoon and evening restaurant tours
- Demonstrate positive and effective role modeling for all team members through appearance and attitude
- Check e-mail and extranet twice during each shift and respond as necessary
- Follow up with Training Coordinator regarding training and implementation of new products and procedures to team members
- Supervise the accurate completion of food inventory order using projections based on current restaurant sales
- Ensure accurate completion of the Quality Control/Safe Food Checklist and Product Rotation Reports
- Review food cost variance report in Radiant to determine appropriate waste dollars and where improvements can be made
- Review daily deployment sheet and adjust to ensure team efficiency while maintaining labor costs
- Ensure active and ongoing community partnerships
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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