Dividend Restaurant Group logo

Manager

Cincinnati, OH, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.25 - $23.75
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
flexible scheduling

Job Description

Dividend Restaurant Group (DRG) is a distinguished hospitality company headquartered in Denver, Colorado, known for its commitment to excellence, innovation, and guest satisfaction. The organization prides itself on its core belief that the foundation of a successful company is built upon the character of its team, the versatility of its systems, and the discipline of its actions. As a guest-first and team-focused company, DRG has earned a successful track record for revitalizing iconic restaurant brands and creating value for all stakeholders involved — from guests and team members to vendors and financial partners. The group operates a portfolio of some... Show More

Job Requirements

  • two or more years of restaurant management experience, preferably in fine dining
  • college degree in hospitality, business, or related field preferred
  • proven leadership and management skills and accomplishments
  • extensive knowledge of menus, food preparation, and presentation techniques typically found in a fine-dining establishment
  • knowledge of wine, alcoholic beverages sales and service
  • strong interpersonal, written and verbal communication skills
  • high degree of integrity, professionalism, work ethic, and respect for others
  • proven ability to anticipate and avoid problems, make effective decisions under pressure, and effectively solve problems
  • experience hiring, training, and developing, evaluating and motivating staff
  • ServSafe Certification or equivalent
  • full understanding of federal, state, and local regulations related to food safety, sanitation, OSHA, and employee safety
  • familiar with Microsoft word products, e-mail, and restaurant computer software
  • basic math and business reporting skills
  • fluent English required
  • working knowledge of Spanish preferred
  • able to stand for 6 or more hours at a time
  • able to lift and carry up to 50 pounds
  • able to work an average of 55 to 60 hours per week according to business demand
  • typically works five days per week, but occasionally works six days per week
  • must be available to work days, evenings, weekends, and holidays as needed and required
  • available to travel for meetings and related business activities as needed

Job Qualifications

  • two or more years of restaurant management experience, preferably in fine dining
  • college degree in hospitality, business, or related field preferred
  • proven leadership and management skills and accomplishments
  • extensive knowledge of menus, food preparation, and presentation techniques typically found in a fine-dining establishment
  • knowledge of wine, alcoholic beverages sales and service
  • strong interpersonal, written and verbal communication skills
  • high degree of integrity, professionalism, work ethic, and respect for others
  • proven ability to anticipate and avoid problems, make effective decisions under pressure, and effectively solve problems
  • experience hiring, training, and developing, evaluating and motivating staff
  • ServSafe Certification or equivalent
  • full understanding of federal, state, and local regulations related to food safety, sanitation, OSHA, and employee safety
  • familiar with Microsoft word products, e-mail, and restaurant computer software
  • basic math and business reporting skills
  • fluent English required
  • working knowledge of Spanish preferred

Job Duties

  • assist in managing daily dining room operations to achieve established goals
  • ensure the restaurant is appropriately staffed with well-trained team members and meets standards for appearance, set-up, cleanliness, safety, and ambiance
  • ensure proper training of team members using approved company training materials and certified coaches
  • ensure that guests consistently receive exceptional food and beverages coupled with unparalleled hospitality
  • partner with other managers to ensure that each table receives a manager visit and address guest concerns
  • supervise and schedule servers, bartenders, bussers, runners, hosts, and the valet station
  • coach team members regarding job expectations, procedures, sales goals and methods, and standards for guest relations, knowledge of food and beverage, appearance, professional demeanor, conduct, and teamwork
  • communicate job expectations and standards, review job performance, coach and hold team members accountable
  • participate in line checks using approved line check sheets ensuring proper hold temperatures, line levels, portion sizes, quality, freshness and flavor profiles meet company standards
  • maintain a work environment focused on cooperation and team service, open communication, team member involvement, high standards of service and conduct, employee recognition activities, and high morale/satisfaction for team members
  • conduct or participate in daily powerful pre-shift meetings and communication of operational updates, information, and issues
  • guide team members to build food and beverage sales that meet or exceed guidelines
  • monitor and enter data into the POS system, create daily reports, monitor labor costs, follow cash handling procedures, and assist with financial administration
  • assist with food and beverage inventories, sales forecasting, ordering and receiving product, purchase orders and invoices, and creating waste/spillage and other product-related reports in accordance with established procedures
  • support platinum club, gift cards, and promotional programs
  • supplement corporate marketing activities with local efforts to enhance business
  • build positive relationships with business and community leaders, regulatory agencies and neighboring businesses
  • partner with other managers to ensure compliance with federal, state, and local regulations related to alcohol, food handling, sanitation, safety, and employment
  • uphold procedures to safeguard the physical safety and health of all team members, guests, vendors, valets, and visitors
  • assist with workers compensation reports, general liability claims, and other reporting as needed
  • deliver expected financial results while maintaining brand integrity
  • financial accountability by monitoring sales, food and labor cost, and related financial data regularly
  • assist with restaurant maintenance, repairs, scheduling services, and inspections
  • investigate and implement cost saving and quality improvement measures to maximize guest satisfaction and restaurant profitability
  • complete daily, weekly, and other assigned accounting and administrative responsibilities
  • complete opening and closing procedures as assigned
  • lead and/or participate on project teams and perform other duties as assigned
  • meet company’s expected deadlines, timelines and due dates for all administrative tasks
  • attend weekly manager meetings providing pertinent information relating to sales, schedules, team member concerns/compliments, staffing
  • enhance dining experience via tableside visits and teamwork with dining room staff
  • serve as a positive, professional representative of the company at all times
  • set an example for customer service and ensure all team members understand Eddie Merlot's objectives for exceptional food quality and hospitality
  • create a cohesive team through direct, transparent and frequent communication
  • perform all related duties and projects as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.