Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Professional Development
Job Description
Hopdoddy is a renowned fast-casual restaurant chain known for its commitment to fresh ingredients, exceptional customer service, and a vibrant dining experience. Established with a passion for delivering high-quality burgers and innovative menu offerings, Hopdoddy has grown into a popular destination for food lovers seeking both taste and quality. With a culture deeply rooted in hospitality, teamwork, and continuous improvement, Hopdoddy strives to create an environment where employees and guests alike feel valued and inspired. The restaurant places strong emphasis on leadership development, operational excellence, and customer satisfaction, making it a dynamic workplace ideal for professionals who are passionate about... Show More
Job Requirements
- Team player with a sense of humor
- High school diploma or equivalent required
- Must demonstrate good math and communication skills
- Minimum 3 years experience as a salaried Manager in full service or fast casual restaurant
- Demonstrated leadership skills including coaching, directing, and motivating a team
- Exposure to P&L and sales building highly desirable
- Must be able to lift 30lbs frequently and up to 80lbs occasionally
- Must be able to stand, bend, and walk the entire workday
- Ability to work under high stress physically, mentally, and emotionally
- Responsible for effective operation of office/restaurant equipment needing use of all limbs, fingers and vision
- Must come to work on time ready for shift and not leave until next shift is setup for success
Job Qualifications
- High school diploma or equivalent
- Minimum 3 years experience as a salaried Manager in full service or fast casual restaurant
- Demonstrated leadership skills including coaching, directing, motivating a team
- Good math and communication skills
- Exposure to P&L and sales building
- Knowledge of job
- Initiative
- Adaptability and flexibility
- Organization and planning
- Analytical ability
- Intermediate PC skills including Microsoft Office Suite, PowerPoint, Excel, Word and Outlook
- Effective communication
- Development of team members
- Leadership abilities
Job Duties
- Conduct team member interviews
- Conduct team member reviews every 6 months and create action plans to ensure growth and development
- Support the Head Trainer to ensure training materials are consistently and effectively used
- Coach, train, and develop team members in all work areas
- Provide tools, education, and experience for job performance standards
- Conduct all new team member orientation and support ongoing training
- Follow up personally with team members and maintain accurate training records
- Deliver profitability by operating within cost of goods and labor guidelines
- Meet cost goals for food and labor, ensure no overtime is scheduled
- Hold team members accountable for achieving food, labor, and cost goals
- Complete checklists and reports accurately and on time, verify invoices
- Support weekly inventories and action plans with General and Kitchen Managers
- Provide input on budgets, projections, goals, and objectives
- Secure people, monies, records, information, and equipment
- Follow administrative guidelines and maintain accurate records and paperwork
- Support GM in conducting timely performance reviews and completing new hire forms
- Reconcile payroll records at the end of every shift
- Prepare and maintain FOH and Bar labor schedules
- Use and document team member disciplinary actions properly
- Conduct daily audits and cash checks
- Promote the Hopdoddy culture and participate in marketing and sales plans
- Set leadership example through conduct, appearance, and energy level
- Ensure food preparation follows company standards and recipes
- Ensure food safety and security procedures are followed
- Oversee proper staffing and operation of the restaurant
- Maintain product inventory and ensure cleanliness and sanitation
- Provide warm hospitality and effectively handle guest interactions and complaints
- Motivate and develop team members, maintaining an open-door policy
- Model personal excellence and consistency, communicate effectively
- Conduct walkthroughs and review shopper scores
- Demonstrate initiative, multitask efficiently, and maintain composure under stress
- Develop personal improvement plans to reach next leadership level
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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