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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $65,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
Wingstop is a dynamic and rapidly growing restaurant franchise known for its flavorful chicken wings and commitment to serving the world flavor. Originating as a specialty restaurant, Wingstop has established a strong presence in the food service industry, focusing on delivering exceptional customer experiences through a unique menu and an engaging environment. The company prides itself on fostering a culture that values teamwork, hard work, and creativity, all aimed at driving success and growth in every location. With its headquarters and support systems, Wingstop continuously supports its franchisees and management teams to maintain high operational standards and sustain brand integrity... Show More
Job Requirements
- Minimum of high school diploma or GED
- Must be 18 years of age or older
- Ability to work 45 hours per week including mornings, evenings, weekends, and holidays
- Proficiency in Microsoft Office
- Minimum of three years supervisory experience in food service, retail, or restaurant environments
- Strong communication and interpersonal skills
- Knowledge of labor laws
- Ability to analyze financial data
- Ability to lead and develop a team
- Ability to problem solve and accept feedback
- Willingness to work as part of a management team
- Commitment to maintaining safe restaurant environment
Job Qualifications
- High school diploma or GED required, some college preferred
- Minimum of three years food service, retail, or restaurant supervisory experience
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Skilled in analyzing profit and loss statements and overall financial performance
- Experienced in recruiting and selecting team members
- Knowledge of labor laws
- Strong written and verbal communication skills
- Initiative and assertiveness
- Strong interpersonal and conflict resolution skills
- Demonstrated leadership abilities to manage, train, develop, and motivate a diverse team
- Passionate about hospitality and guest service
- Ability to problem solve and accept feedback
- Ability to set goals and create action plans
- Ability to measure performance objectively and subjectively
- Willingness to work collaboratively with management team
Job Duties
- Provide strategic and tactical leadership for the restaurant
- Maintain operations and drive results through people development, positive guest experience, cost control, and sales/profit growth
- Hire, train, and develop team members who embody the Wingstop mission
- Convey the Wingstop culture to the team and foster a passion for hard work and fun
- Manage staffing efficiently and ensure a safe environment for team and guests
- Oversee orientation, onboarding, and performance plans for shift leaders
- Create team member schedules balancing sales volume, payroll, and availability
- Perform financial audits, analyze budgets and cost trends, and develop business plans
- Control cash, property, product, and equipment
- Maintain operational standards and communicate effectively across the organization
- Coach, mentor, and develop team members using company tools
- Ensure compliance with risk management and company standards
- Collaborate with District Managers, Directors of Operations, and administrative staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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