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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $42,100.00 - $59,500.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
training programs
Professional development opportunities
Employee Discounts
Retirement Plan
supportive work environment
Job Description
Twin Peaks is a dynamic and distinctive restaurant franchise known for its unique lodge-style atmosphere combined with delicious food and exceptional service. The franchise prides itself on creating an inviting and lively environment where guests can enjoy memorable dining experiences alongside a team-oriented workplace culture. With a focus on high standards of cleanliness, safety, customer service, and operational excellence, Twin Peaks continues to grow as a leading casual dining destination across its many locations. As a franchisee of Twin Peaks operating a 3B Lodge restaurant, the establishment is committed to upholding the brand's values while fostering a fun, fast-paced, and... Show More
Job Requirements
- Must have leadership experience in high-volume restaurants and/or bars
- Ability to effectively communicate in the English language
- Ability to apply common sense and understanding to carry out simple one or two-step instructions
- Ability to mathematically compute proper change and accurately settle checks
- Ability to apply common sense understanding to carry out multi-step instructions
- Ability to deal with quickly changing situations with many variables
- Must attend orientation and agree to policies and procedures as outlined
- Must attend and successfully complete the Twin Peaks manager training program prior to working a shift without supervision
- Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications
Job Qualifications
- Leadership experience in high-volume restaurants and/or bars
- Ability to effectively communicate in the English language
- Spanish communication skills are extremely helpful
- Ability to apply common sense and understanding to carry out simple one or two-step instructions
- Ability to deal with standardized situations with only occasional or no variables
- Ability to mathematically compute proper change and accurately settle checks
- Ability to apply common sense understanding to carry out multi-step instructions
- Ability to deal with quickly changing situations with many variables
- Must attend and successfully complete the Twin Peaks manager training program prior to working a shift without supervision
- Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications
Job Duties
- Must follow proper Twin Peaks Girl Audition Guidelines
- Uphold standards of cleanliness per Health Code and periodic Quality Assurance Checks
- Ensure that alcohol is always served responsibly and in accordance with the law
- Drive sales by working with all team members to execute excellent operations, local store marketing, and recruiting efforts
- Hold kitchen staff accountable to standards, safety, and sanitation guidelines
- Responsibly handle cash, including but not limited to assigning drawers, computing employee checkouts, and bank deposits
- Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy
- Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance
- Effectively coach and counsel
- Effectively teach, motivate, and coach all team members including the kitchen crew and Twin Peaks Girls
- Proactively recruit and cast Twin Peaks Girls that meet or exceed the requirements in the Audition Guidelines
- Ensure that Steps of Service are followed at all times and motivate staff to provide P.E.A.K.S. service to every table
- Hold team members accountable to standards and be willing to correct standards that are not met in any area including Image & Costume Guidelines
- Maintain organized and updated training schedules, programs and materials for new employees
- Effectively execute training and development programs including personal development
- Consistently manage the execution of Performance Based Scheduling
- Practice sound inventory control
- Dress and act professionally each day to set a good example for all employees
- Focus on building guest advocacy and establishing a regular clientele
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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