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PwC

Managed Services - AI Operations - Director

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $72,400.00 - $130,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
paid holiday
Paid vacation
Personal and family sick leave
Annual discretionary bonus

Job Description

PwC, or PricewaterhouseCoopers, is a leading global professional services network recognized for its expertise in audit and assurance, consulting, and tax services. With a reputation built on quality and integrity, PwC serves a diverse range of industries including technology, finance, healthcare, and government sectors. The company is committed to fostering an inclusive and dynamic workplace where innovation and collaboration thrive, helping clients address complex challenges and achieve sustainable growth. PwC's extensive network and resources enable its professionals to deliver impactful solutions on a global scale, supported by a strong commitment to corporate responsibility and ethical business practices.

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Job Requirements

  • Bachelor's degree
  • 12 years of experience
  • proficiency in advanced AI and ML technologies
  • experience with cloud-native managed services
  • exceptional problem-solving skills
  • strong leadership and team management abilities
  • excellent communication and client engagement skills
  • willingness to travel up to 60%
  • adherence to professional and ethical standards
  • ITIL certification preferred

Job Qualifications

  • Bachelor's degree in computer science, engineering, or related field
  • 12 years of relevant experience
  • demonstrated thought leadership in AI and ML systems
  • experience leading managed services delivery for cloud-native ML solutions
  • strong client relationship management skills
  • proficiency with observability tools and AI/ML monitoring platforms
  • experience driving process improvements and automation
  • leadership experience in technology and data engineering environments
  • ITIL certification preferred

Job Duties

  • Lead in line with company values and brand
  • develop new ideas, solutions, and structures
  • drive thought leadership
  • solve problems by exploring multiple angles and using creativity
  • balance long-term, short-term, detail-oriented, and big picture thinking
  • make strategic choices and drive change by addressing system-level enablers
  • promote technological advances and create an environment where people and technology thrive together
  • identify market gaps and convert opportunities to success
  • oversee initiatives to secure organizational alignment
  • promote team collaboration
  • manage client relationships in steady-state delivery environments
  • oversee operational health of AI/ML platforms
  • encourage a culture of creativity and problem-solving
  • assess adherence to professional standards and practices
  • drive process improvement through automation
  • work with leadership to evolve support models
  • utilize proficiency in observability and AI/ML monitoring platforms

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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