Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $92,100.00 - $106,600.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Flexible Schedule
Job Description
ACV Auctions is a leading technology company revolutionizing the automotive industry by providing a transparent and efficient online automotive marketplace. Known for its innovative approach to connecting buyers and sellers of used vehicles, ACV Auctions has established itself as a trusted partner for dealerships, fleet owners, and automotive businesses across the United States. The company prides itself on fostering a dynamic and collaborative work environment, encouraging creativity and a strong customer-centric focus to drive success. As a progressive tech startup in the automotive retail sector, ACV Auctions is committed to leveraging data and technology to simplify the vehicle buying and... Show More
Job Requirements
- 4 year / bachelors degree required
- minimum 2 years telesales experience in B2B environment
- automotive retail or outside sales experience required
- ability to read, write, speak and understand English
- ability to travel to client meetings and conferences about 10% of the year
- reliable self-starter attitude
- strong desire to delight customers and complete tasks
- call center or relevant selling experience a plus
- consultative sales background considered
- team player
- adaptable
- excellent communication and organizational skills
- proficiency in Microsoft Excel
- sense of urgency and self-motivation
- no immigration or work visa sponsorship provided
Job Qualifications
- Bachelor's degree
- experience in telesales in a B2B environment
- automotive retail or outside sales experience
- ability to read, write, speak and understand English
- strong communication skills
- organizational skills
- proficiency in Microsoft Excel
- team player
- adaptable
- history of winning awards
- sense of urgency
- self-motivation
Job Duties
- Actively and consistently support all efforts to simplify and enhance the customer experience
- stay in close contact with an established list of current customers via phone, email, text and in person
- maintain and grow selling and buying wallet share with current and growing account base
- whiteglove onboarding of accounts, including coordinating with outside sales
- maintain sell-through (for selling), success-rate (for buyers) and other key metrics to ensure continued dealer engagement
- quarterback issues that occur within your customer base and work inter-departmentally to solve
- meet or exceed SLA's to issue resolution
- help communicate inventory from sellers to the appropriate account managers and concierge account managers
- become a trusted advisor to our customers while working to keep them listing/selling, bidding/buying cars with ACV
- meet or exceed all sales quotas in assigned account base
- record relevant information within Salesforce
- maintain regular communication with ACV's leadership team, and communicate client needs across operational departments
- act as an internal advocate for the operational and product needs of our largest buyers and sellers
- qualify opportunities for product integration including buying and selling APIs
- recognize and pitch cross-sale opportunities when applicable
- perform additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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