Maitre'D - Sushi by Scratch Restaurant at Grand Hyatt Deer Valley
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $29.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
fitness center access
Job Description
The Grand Hyatt Deer Valley Hotel is a prestigious luxury hotel located within the renowned Deer Valley ski resort, about 40 minutes from the Salt Lake City International Airport. This hotel is part of an ambitious new development that includes 17 ski lifts, 1,600 residential units, eight hotels with a total of 1,350 rooms, 250,000 square feet of conference and retail space, and one of the largest "ski beaches" in the world. The Grand Hyatt Deer Valley itself boasts 436 luxury accommodations, which include 381 guest rooms and 55 residential units. It also offers around 30,000 square feet of versatile... Show More
Job Requirements
- minimum of 2 years experience as a maitre'd or similar hospitality role
- bartending experience preferred
- full time availability to work nights, weekends, and holidays
- excellent communication and leadership skills
- ability to manage and train FOH staff
- customer service oriented
- knowledge of sanitation and safety regulations
Job Qualifications
- minimum of 2 years of experience as a maitre'd or in a similar role in hospitality
- bartending experience preferred
- passion for hospitality and ability to provide exceptional service
- warm and professional communication and leadership skills
- reliability and flexibility as a team player
- willingness to learn and adapt to new situations
Job Duties
- Coordinate and manage reservations
- answer phone calls, emails, and text messages from guests
- manage and train FOH staff on hosting and canapé service
- assist with the bar service program as scheduling requires
- greet and welcome guests ensuring a high standard of hospitality
- coordinate with the chef and FOH staff to ensure timely and efficient service
- handle guests' feedback and resolve them professionally
- maintain updated knowledge of the menu, beverage list, and specials
- manage VIP guests and special events to ensure exceptional experiences
- regularly review product for quality
- organize and supervise shifts
- ensure compliance with sanitation and safety regulations
- promote the brand in the local community through word-of-mouth and restaurant events
- foster a collaborative spirit by supporting colleagues
- interact with guests and team members with warmth and professionalism
- ensure thoughtfulness, accuracy, and precision in all aspects of service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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