AccorHotel

Maitre'd

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $30.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Flexible Schedule
Career development opportunities

Job Description

The FAENA Movement is a dynamic and culturally rich hospitality brand known for blending the warmth and traditions of the south with world-class amenities. It epitomizes a culture steeped in art, community, and collaborative creativity, aiming to transform dreams into reality through unique and immersive experiences. With its roots established in iconic locations such as Buenos Aires and Miami Beach, FAENA now proudly introduces its latest venture, Faena New York. Situated at 500 West 18th Street with stunning views of the High Line, this new location promises to become a beacon of sophistication, glamour, and high artistry thanks to its... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 3 years experience in fine dining or high-volume hospitality environment
  • Proven leadership experience in a hospitality setting
  • Ability to use reservation and guest management software
  • Strong interpersonal and communication abilities
  • Ability to manage multiple tasks under pressure
  • Availability to work flexible hours including evenings and weekends

Job Qualifications

  • 3+ years of experience in a high-volume or fine dining setting including team leadership
  • Strong knowledge of reservation platforms and guest management tools
  • Track record of handling VIP clientele with discretion and confidence
  • Excellent communication and conflict resolution skills
  • Highly organized with a natural command presence

Job Duties

  • Lead all host stand operations managing seating chart waitlist and pacing strategy
  • Personally welcome high-profile and returning guests ensuring appropriate recognition and service alignment
  • Coordinate with kitchen and floor managers to ensure smooth table turns and guest satisfaction
  • Handle guest complaints or seating concerns discreetly and effectively
  • Train and supervise host team members ensuring service consistency and appearance standards
  • Maintain open communication with management regarding floor flow and service gaps

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.