Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $29.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
equal opportunity employment
Job Description
Barcelona Restaurants, LLC stands as one of America’s pioneering Spanish-focused restaurant groups, renowned for offering an authentic and inviting dining experience that celebrates the rich culinary heritage of Spain and the Mediterranean. With an award-winning wine selection featuring over 400 bottles from more than 70 distinct wine regions across Spain and South America, Barcelona Wine Bar has crafted a niche as a destination for wine enthusiasts and food lovers alike. The atmosphere of the tapas bars is intentionally warm and welcoming, designed to evoke the vibrant culture of Spain through rustic, seasonal menus that emphasize clean flavors and fresh ingredients,... Show More
Job Requirements
- 3+ years of experience as a Maitre d, lead host, or front-of-house supervisor
- Availability for timely communication with guests
- Flexibility to work evenings, weekends, late nights, and holidays
- Strong knowledge of hospitality best practices
- Excellent communication and interpersonal skills
- Ability to foster genuine guest connections
- Prior wine or beverage certifications are preferred
- Capacity to work under pressure in a fast-paced environment
Job Qualifications
- Availability for timely communication with our guests
- Flexibility to work evenings, weekends, late nights, and holiday shifts in addition to full flexibility to accommodate peak dining hours and special events
- A track record of fostering genuine guest connections to increase sales volume
- Guest service excellence with a focus on building customer loyalty and satisfaction
- Strong problem-solving and decision-making skills in a fast-paced environment
- Critical creative thinking to adapt to changing priorities
- Excellent interpersonal and communication skills for interacting with guests, team members, and management
- 3+ years with prior experience as a Maitre d, lead host, or front-of-house supervisor
- Prior wine (WSET) or beverage certifications (Cicerone) are a plus
- Knowledge of retail/restaurant/hospitality training trends and best practices is required
Job Duties
- Own the vibe of the entire restaurant operations to create an environment that will foster personal connections with our guests and exceed their expectations
- Responsible for maintaining the energy by setting the tone to deliver best-in-class hospitality
- Exceeds guest expectations by delivering an experience our guests did not know they wanted
- Maintain an in-depth knowledge of the menu to provide a standout dining experience for all guests you interact with during service
- Work closely with the restaurant management team to maximize guest satisfaction, including proactive communicating guest inquiries, complaints, and special requests in real time
- Participates and leads meetings tailored around best practices for hospitality
- Performs other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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