Maitre d' (Fine Dining - Courtside Steakhouse)

Cape Coral, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $22.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Professional Development

flexible scheduling

Job Description

Marriott Sanibel Harbor Resort & Spa is an exquisite waterfront resort located on the Punta Rassa peninsula, overseeing the tranquil San Carlos Bay in Fort Myers, Florida. This luxurious resort spans 85 acres and offers guests breathtaking views of the Gulf of Mexico and the nearby Sanibel and Captiva Islands, renowned for their pristine beaches and natural beauty. The resort provides a variety of outdoor activities and amenities such as water sports, nature trails, and rentals for bikes and kayaks, making it an ideal destination for travelers seeking both relaxation and adventure. The accommodation options include spacious rooms and suites... Show More

Job Requirements

3+ years of experience in a similar role in a fine dining or upscale restaurant
Exceptional interpersonal and communication skills
Highly organized with excellent attention to detail
Proficient with reservation and POS systems (e.g., OpenTable, Micros, etc)
Impeccable personal presentation and professional demeanor
Ability to remain calm and composed in a fast-paced, high-pressure environment
Flexible schedule including evenings, weekends, and holidays
Knowledge of fine wines, steak cuts, and luxury dining etiquette is a strong plus

Job Qualifications

3+ years of experience in a similar role in a fine dining or upscale restaurant
Exceptional interpersonal and communication skills
Highly organized with excellent attention to detail
Proficient with reservation and POS systems (e.g., OpenTable, Micros, etc)
Impeccable personal presentation and professional demeanor
Ability to remain calm and composed in a fast-paced, high-pressure environment
Flexible schedule including evenings, weekends, and holidays
Knowledge of fine wines, steak cuts, and luxury dining etiquette is a strong plus

Job Duties

Greet and welcome all guests with professionalism, warmth, and elegance
Manage and optimize reservation systems and seating charts to ensure smooth guest flow and minimal wait times
Communicate with kitchen and service staff to ensure proper pacing and table readiness
Oversee front-of-house service staff, including training, scheduling, and performance feedback
Resolve guest concerns or complaints promptly and professionally, ensuring guest satisfaction
Curate a memorable guest experience, recognizing and accommodating VIPs and returning patrons
Maintain a detailed knowledge of the menu, wine list, and daily specials to assist guests as needed
Uphold a pristine, orderly front-of-house appearance at all times
Collaborate with management and staff to ensure high standards of service, cleanliness, and ambiance
Coordinate with valet, coat check, and other external services as part of the guest experience

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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