Maggiano's Little Italy logo

Maggiano's Little Italy

Maitre D

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Great pay
overtime eligibility
Paid sick leave
Health Insurance
Dental Insurance
Life insurance
Education Assistance

Job Description

Maggiano's Little Italy is a well-established full-service restaurant chain renowned for its authentic Italian-American cuisine and warm, welcoming atmosphere. Specializing in scratch-made and family-inspired recipes, Maggiano's offers a classic dining experience that combines traditional flavors with exceptional customer service. The restaurant is dedicated to maintaining high standards of quality, hospitality, and employee satisfaction.

As a Maitre D at Maggiano's, you will play a pivotal role in ensuring the dining room operates smoothly and that guests receive a memorable experience from the moment they enter. This position involves greeting and seating guests courteously, managing the seating arrangements efficiently, and ... Show More

Job Requirements

  • Minimum of 2 years full-service restaurant Maitre D experience or equivalent
  • Accurate mathematic skills
  • Ability to pass an exam in English with 90 percent or better on menu, specials, wine list, liquor list and specialty drinks, liquor liability laws, and restaurant layout
  • Meet personal schedule requirements punctually
  • Warm, sincere, outgoing personality
  • Relate to guests with appropriate sense of humor
  • Maturely interact with guests as goodwill ambassador
  • Remember guest details such as names, faces, important information
  • Provide a persona compatible with established image of restaurant
  • Respond to the needs of difficult guests with patience and courtesy
  • Stand for long periods of time while on duty
  • Move safely throughout all areas of the restaurant
  • Work amidst noise in confined crowded space
  • Work with and account for large sums of money
  • Move chairs, transport high chairs and/or booster seats to tables when necessary
  • Work nights, weekends and holiday

Job Qualifications

  • Minimum of 2 years full-service restaurant Maitre D experience or equivalent
  • Accurate mathematic skills
  • Ability to pass an exam in English with 90 percent or better on menu, specials, wine list, liquor list and specialty drinks, liquor liability laws, and restaurant layout
  • Warm, sincere, outgoing personality
  • Ability to interact maturely with guests as goodwill ambassador
  • Good memory for guest details
  • Ability to respond to difficult guests with patience and courtesy
  • Ability to stand for long periods and move safely in a crowded space
  • Comfortable working nights, weekends and holidays

Job Duties

  • Greet and seat guests for the dining room
  • Oversee dining room and act as goodwill ambassador to guests
  • Communicate seating needs to service, bus and other host staff
  • Complete all side work when and as assigned
  • Master the restaurant’s computer register system
  • Perform comp and void procedures on the register
  • Perform server readings on the register according to standing operating procedure
  • Check to ensure that all server and busser side work has been completed as assigned
  • Train and educate host staff in standing operating procedure
  • Assign service staff workstations if requested

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location