Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.50 - $30.25
Work Schedule
Flexible
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Highgate is a premier real estate investment and hospitality management company known for its innovation and leadership in the hospitality industry. As a dominant player in major U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate also maintains a rapidly growing presence across Europe, Latin America, and the Caribbean. Their expansive portfolio boasts an aggregate asset value exceeding $20 billion and generates over $5 billion in cumulative revenues annually. Highgate is recognized for providing expert guidance through every stage of the hospitality property cycle, from planning and development to recapitalization and disposition. The company further... Show More
Job Requirements
- Must be able to stand and/or walk for long periods of time without sitting
- Available to work late nights, holidays, and long shifts if necessary
Job Qualifications
- Displays a pleasant and cheerful disposition
- Able to communicate professionally and effectively with both guests and team members
- Has basic math skills and is capable of operating department-specific software and applications
- 3-4 years of restaurant experience in high volume and casual dining restaurants
- At least 2 years of experience leading a front door team in a high-volume, fine dining restaurant
Job Duties
- Properly set-up host stand area, perform side-work and other opening/closing procedures as directed by management
- Ensure all appropriate menus are printed and ready for service
- Actively take and process reservations, assist with incoming calls, and answer guest questions
- Actively solicit food and beverage sales from outside guests and pedestrians
- Strategically plot reservations and appropriately accommodate walk-ins to ensure a smooth shift
- Report all breakage and damage of equipment or furniture immediately to management
- Attend and participate in daily pre-shift meetings
- Participate in any training sessions or departmental meetings
- Ensure all restaurant spaces are maintained in a clean and tidy manner
- Maintain guest relationships to promote repeat business
- Implement quick and efficient decisions based on guest and/or restaurant needs
- Awareness of all guests' needs, reservation needs, and restaurant needs
- Create and maintain a database with local concierges
- Maintain integrity of service
- Help flow of traffic in and out of the restaurant
- Encourage positive social media reviews through dynamic guest engagement and personal interaction
- Engage guests, act as an ambassador of the restaurant in both personality and knowledge
- Interact with guests as they arrive and as they leave the restaurant to ensure a positive dining experience
- Perform other duties as directed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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