Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Great pay
overtime eligibility
Paid sick leave
Health Insurance
Dental Insurance
Life insurance
FREE Education assistance
Employee Discounts
benefits package
Job Description
The Maitre D position at Maggiano's Little Italy is an immediate hiring opportunity available for both full-time and part-time candidates. This pivotal role focuses on welcoming guests and managing the dining room to ensure smooth operations and positive guest interactions. The Maitre D serves as a goodwill ambassador, responsible for greeting and seating guests, anticipating their needs, especially during special events, and coordinating with the service and support staff to deliver seamless service. The role demands mastery of the host/hostess responsibilities, effective communication skills, and proficiency in utilizing the restaurant's computer register system for managing seating and transactions, including comp... Show More
Job Requirements
- Meet personal schedule requirements punctually
- Be warm, sincere, outgoing in personality
- Relate to guests with appropriate sense of humor
- Maturely interact with guests as goodwill ambassador
- Remember guest details such as names, faces and important information
- Provide a persona compatible with the restaurant's established image
- Respond to difficult guests with patience and courtesy
- Stand for long periods during shifts
- Move safely throughout all restaurant areas
- Work amid noise in confined crowded space
- Work with and account for large sums of money
- Move chairs, transport high chairs and/or booster seats to tables when necessary
- Work nights, weekends and holidays punctually
Job Qualifications
- Minimum of 2 years full-service restaurant Maitre D experience or equivalent
- Strong mathematic skills
- Ability to master menu, specials, wine list, liquor list and specialty drinks
- Knowledge of liquor liability laws
- Familiarity with restaurant layout including table numbers and station numbers
- Strong communication skills
- Ability to train and lead host staff
- Outgoing and warm personality
- Ability to maintain professionalism in guest interactions
- Ability to work nights, weekends and holidays
Job Duties
- Greet and seat guests for the dining room
- Oversee dining room operations and act as goodwill ambassador to guests
- Anticipate needs of scheduled special parties
- Communicate seating needs to service, bus and other host staff
- Complete all assigned side work
- Master the restaurant's computer register system
- Perform comp and void procedures on the register
- Conduct server readings on the register according to SOP
- Verify completion of server and busser side work
- Train and educate host staff in standing operating procedures
- Assign service staff workstations as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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