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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.00 - $17.50
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
flexible spending accounts
long term disability
short term disability
Life insurance
accident insurance
401k
Paid Time Off
Job Description
SP Plus, a Metropolis company, is a leading artificial intelligence company specializing in providing innovative solutions for the real world. With a strong focus on computer vision technology, SP Plus revolutionizes the parking industry by enabling checkout-free parking experiences. This means customers no longer need to deal with tickets, machines, smartphone apps, or credit cards when parking. Instead, the seamless "drive in and drive out" system enhances convenience and efficiency for users. As the largest parking network in America, SP Plus employs over 23,000 employees who power mobility across more than 4,000 locations throughout North America and Europe. They are... Show More
Job Requirements
- high school diploma or equivalent
- valid state-issued driver’s license with current address and acceptable driving record if driving company vehicle is required
- availability to work special shifts including 3rd shift and/or weekends if required
- ability to communicate clearly orally and in writing
- ability to maintain positive customer service attitude
- adaptability to changing work environments
- sound judgment and professional demeanor
- ability to lift and move 50 pounds or more regularly
- ability to withstand working with dust, chemicals, irritants and extreme weather conditions
- physical capability to perform long periods of standing, walking, climbing, balancing, stooping, kneeling, crouching, twisting, turning, stretching and bending
Job Qualifications
- high school diploma or a combination of experience and education
- may require facility maintenance, electrical and or painting experience and or skills training depending on the job assignment and facility
- ability to read, write and interpret the English language
- speaks clearly and listens well
- writes clearly and informatively
- able to read and interpret written information
- maintains positive attitude and responds to customer service requests
- adapts to changes in the work environment
- exhibits sound and accurate judgment
- reacts well under pressure
- able to respond to common customer inquiries or complaints
Job Duties
- perform all maintenance and cleaning tasks noted in the checklists and as directed by the facility manager/supervisor to ensure that all dirt, dust, litter and debris is removed from all areas of the facility using brooms, mops, brushes and other hand tools
- walk garage daily to note and correct any maintenance problems
- sweep and pick up around the entrances and exits to the garage and stairwells as well as clean surface area rails, etc on all levels, the booth, the office and rest rooms
- empty all trashcans in the garage, the booth and the office
- paint any and all areas of the facility as directed by the facility manager/supervisor to ensure that all painted surfaces such as poles, signs, doors, walls, curbs, islands, gates, etc are properly maintained and look neat and clean
- replace burned out bulbs
- apply oil absorbent to oil spills
- submit requests for repairs or maintenance
- check conditions of safety items, such as gate arms to ensure clearance bars are secure
- check ticket spitters and gates daily for proper operations, ticket supply, accuracy of time on clock and general appearance
- provide ticket and record gate counters to the manager
- keep an inventory of janitorial supplies
- maintain a garage/lot sweep sheet
- operate automatic sweepers, scrubbers, outdoor equipment such as weed eater, lawnmowers or other electrical tools to repair or construct items, as applicable
- shovel, plow or blow snow from the entrance or exit ramps and in areas designated by the facility manager using shovels, snow blowers and other light duty equipment
- report any unknown, observed or suspected violations of company policy, safety hazards or any unusual occurrence to the facility manager in a timely manner
- practice the three keys to customer satisfaction including the five customer service behaviors to ensure successful customer interactions
- assist customers within the facility or as directed by the facility manager/supervisor
- resolve customer complaints independently or with the aid of a supervisor
- be familiar with all aspects of the operation and cover other duties including cashier, attendant, etc on an as needed basis
- maintain a neat and clean appearance and arrive and remain complete uniform before and during scheduled shifts
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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