Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.75 - $39.50
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
employee perks
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is the 8th largest hotel company in the United States and continues to grow rapidly. The company boasts an impressive and diverse portfolio of over 1000 properties across eight countries, blending full-service and focused hotels strategically located in major cities. Sonesta is a leader in the hospitality industry known for its commitment to delivering exceptional service driven by passion and loyalty. They pride themselves on creating genuine connections and memorable experiences for every guest across their comprehensive network of owned, managed, and franchised hotels. The company’s mantra, "Together We Thrive," reflects their dedication to quality, value, and... Show More
Job Requirements
- Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience
- Professional certification and license required by law
- Previous background from the extended stay industry or apartment building maintenance management preferred
- Specialized knowledge of basic plumbing, carpentry, electricity, and equipment mechanics
- Ability to prioritize and organize work assignments
- Ability to speak, read, and write fluent English
- Reading and writing abilities required to document tasks completed, to order supplies, to receive instructions for the day and/or to read equipment manuals including safety information
- Mathematical skills including basic math, budgeting, profit/loss concepts, percentages, and variances
- Problem solving, reasoning, motivating, organizational and training abilities
- Experience with Microsoft Office preferred
- Ability to travel including some overnight travel
- Valid driver’s license
- Frequently standing up, bending, climbing, kneeling, and moving about the facility
- Frequently handling objects and equipment to maintain the facility
- Will be required to regularly use commercial chemicals
- Carrying, lifting or pulling items weighing up to 75 pounds
- Will be required to work mornings, evening, weekends, and holidays
Job Qualifications
- Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience
- Professional certification and license required by law
- Previous background from the extended stay industry or apartment building maintenance management preferred
- Specialized knowledge of basic plumbing, carpentry, electricity, and equipment mechanics
- Ability to prioritize and organize work assignments
- Ability to speak, read, and write fluent English
- Mathematical skills including basic math, budgeting, profit/loss concepts, percentages, and variances
- Problem solving, reasoning, motivating, organizational and training abilities
- Experience with Microsoft Office preferred
- Ability to travel including some overnight travel
- Valid driver’s license
Job Duties
- Deliver on the promise of Sonesta Service in all interactions with guests and clients
- Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel
- Create processes and procedures to ensure the hotel is properly maintained and clean
- Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions
- Partner with the General Manager to recruit, train, develop, and manage the Maintenance staff
- Perform maintenance and repair work on the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, swimming pool (if applicable), and snow removal
- Perform preventive maintenance as outlined in the PM Works program
- Monitor and secure inventory
- Follow established ordering procedures to replenish supplies and inventory
- Minimize waste
- Take responsibility for and inform management of hazardous situations, emergencies or threats to the security of guests, associates or hotel assets
- Responsible for testing, maintenance and repair of all hotel life safety systems
- Provide input for the annual department operating budget
- Promote teamwork and quality service through daily communication and coordination with other departments
- Ensure the proper process is in place to manage and report on the human resources and benefits programs within the Maintenance department
- Enforce hotel standards, policies, and procedures are in place within the maintenance department
- Manage and report on the proper use, maintenance and location of all supplies provided to the Maintenance department
- Manage and report on the purchasing of all supplies needed to manage the maintenance department
- Utilize PM Works to implement appropriate service recovery guidelines in order to ensure complete guest satisfaction
- Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure guest satisfaction
- Promote safety by the proper use and wearing of all protective equipment and uniforms
- Act as Manager on duty as required
- Ensure compliance with federal, state and local laws regarding health, and safety services
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Find restaurant and hotel jobs on OysterLink.
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