Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $25.00
Work Schedule
Flexible
Benefits
vacation package
Paid holidays
Health Insurance
benefits package
Job Description
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world, known for its strong presence across multiple hospitality segments including upscale, midscale, and extended stay accommodations. With a diverse portfolio of 22 brands encompassing more than 7,400 hotels and over 625,000 rooms in 45 countries and territories, Choice Hotels caters to travelers' needs in a wide array of locations and occasions. Their commitment to quality and guest satisfaction is supported by the award-winning Choice Privileges loyalty program, which offers members an easy way to earn rewards and personalized perks. The company operates with a... Show More
Job Requirements
- Minimum of 2 to 3 years of general facility maintenance experience
- Preferably within the hospitality industry
- Strong verbal, written and interpersonal skills
- Ability to work independently or as part of a team
- Strong attention to detail
- Commitment to exceptional guest service
- Ability to maintain a positive and professional attitude when handling all situations
- Adhere to the policies and procedures of the hotel
- Ability to work a flexible schedule including holidays and weekends
- Working knowledge of computer and math skills
- Experience in pool maintenance, HVAC units, plumbing and electrical work is a benefit
- Certifications for HVAC and Certified Pool Operator (CPO) preferred
Job Qualifications
- Minimum of 2 to 3 years of general facility maintenance experience
- Experience preferably within the hospitality industry
- Strong verbal, written and interpersonal skills
- Ability to work independently or as part of a team
- Strong attention to detail
- Commitment to exceptional guest service
- Ability to maintain a positive and professional attitude
- Working knowledge of computers and math skills
- Experience in pool maintenance, HVAC units, plumbing, and electrical work is beneficial
- Certifications for HVAC and Certified Pool Operator (CPO) preferred
Job Duties
- Responds to both customer and hotel staff reports of non-functioning equipment immediately
- Maintains problem logbook to record the equipment in need of repair and prioritizes efforts accordingly
- Reports any hazards or injuries in the department or hotel and takes immediate action to correct
- Maintains rooms in operating condition by performing repairs as needed
- Understands the Room Preventative Maintenance Program (R.P.M.)
- Can manage full building systems during the shift
- Prepares preventative maintenance cart for use each day
- Replaces or repairs all appliances and damaged bathroom fixtures
- executes general plumbing as needed
- Maintains overall appearance of rooms
- replaces broken mirrors, hangs fixtures, does touch-up painting, etc.
- Repairs and maintains room's heating/ventilating/air conditioning systems
- Performs preventative maintenance throughout the hotel
- Maintains the condition of hotel lobbies and restaurants
- Repairs furniture, carpet, marble, tile windows, mirrors and decorations as necessary
- Maintains operating equipment in working condition by performing routine equipment checks and repairs
- Attends schools or seminars to remain current on proper techniques
- Creates 100% guest satisfaction by providing Yes I Can! genuine hospitality and by exceeding guest expectations
- Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
- Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
- Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee
- Performs other duties as required to provide Yes I Can! genuine hospitality
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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