Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
nation-wide medical plan
Dental
Vision
flexible spending accounts
weekly pay
401k Match
Tuition Assistance
Adoption assistance
PTO
Fuel discount
Job Description
Pilot Company is a leading network of travel centers, boasting a workforce of over 30,000 dedicated team members and more than 750 retail and fueling locations spread across 44 states in the U.S. and six Canadian provinces. Established in 1958 by Jim A. Haslam II, Pilot Company has grown to become a powerhouse in energy and logistics, servicing as a top supplier of fuel with one of the largest tanker fleets in the industry. This expansive reach and operational expertise allow Pilot Company to support a diverse portfolio of brands, providing robust capabilities in supply chain and retail operations, logistics... Show More
Job Requirements
- high school diploma or equivalent certificate
- associate or bachelor’s degree preferred
- minimum one year’s experience in retail facility support preferred
- basic Microsoft Office skills
- intermediate Excel skills
- knowledge of building systems including HVAC, fire systems, plumbing, electrical
- knowledge of facility management and Energy Management Systems
- strong communication skills
- customer service ability
- attention to detail
- organizational skills
- ability to multitask
- decision-making skills
- collaborative mindset
- ability to sit or stand for prolonged periods
Job Qualifications
- high school diploma or equivalent certificate required
- associate or bachelor’s degree in business or related field preferred
- minimum one year’s experience in retail facility support preferred
- basic Microsoft Office skills with intermediate skills in Excel
- basic knowledge of building systems such as HVAC, fire systems, plumbing, electrical
- basic knowledge of facility management and Energy Management Systems (EMS)
- strong written and verbal communication skills
- ability to provide excellent customer service and follow-up
- strong attention to detail, organization and follow-up
- ability to prioritize, multitask and work in a fast-paced, dynamic environment
- ability to analyze and make decisions
- ability to collaborate with other team members and departments
Job Duties
- provide troubleshooting support and repair coordination for routine facility-related issues at travel center locations
- liaise with store employees and vendors to ensure timely repair of facility issues
- compile and evaluate information about each facility repair issue to determine cost-effective solutions
- calculate total job costs and manage the work order process including purchase orders and vendor dispatch
- determine the most cost-effective means of sourcing parts and equipment
- coordinate with regional maintenance and service technicians to resolve issues in-house
- develop and maintain relationships with vendors to ensure competitive pricing and quality services
- provide training on basic facility maintenance procedures to store personnel using videos and training materials
- model behaviors that support the company’s common purpose
- ensure compliance with rules, regulations, policies, and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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