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Aimbridge Hospitality

MainStay Suites Murfreesboro - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Mainstay by Choice Murfreesboro is a welcoming and charming hotel located in the heart of Murfreesboro, Tennessee, a city known for its rich history and vibrant community. Murfreesboro has been recognized as the Most Livable Town in Tennessee, offering guests and residents alike a unique blend of historic charm and modern amenities. The hotel enjoys a prime location near downtown, surrounded by 20 blocks of locally owned shops, eateries, and businesses, as well as close proximity to attractions like the historic 1859 Rutherford County Courthouse. Visitors can also experience the excitement of Middle Tennessee State University events or explore the... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software
  • Knowledge of Microsoft Office suite
  • Excellent verbal and written communication skills
  • Ability to multitask effectively
  • Customer service orientation

Job Qualifications

  • High school diploma or equivalent
  • Experience in hotel or hospitality industry preferred
  • Proficiency with hotel management software
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Problem-solving skills and a positive attitude

Job Duties

  • Provide warm and welcoming guest service at all times
  • Handle guest check-ins and check-outs efficiently and accurately
  • Manage reservations and room assignments using hotel management software
  • Respond promptly and courteously to guest inquiries and requests
  • Coordinate communication with other hotel departments to ensure guest satisfaction
  • Resolve guest issues and complaints swiftly with professionalism
  • Perform administrative tasks related to billing and record keeping

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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