Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
competitive pay
Job Description
Seneca Gaming Corporation is a prominent gaming and hospitality company known for delivering exceptional entertainment experiences through its various casino and dining establishments. Committed to excellence in service and operational standards, Seneca Gaming Corporation fosters a dynamic work environment that supports growth, teamwork, and professionalism. The company values employees who bring dedication and skill to their roles, contributing to a memorable guest experience that aligns with the corporation's reputation and internal standards. Operating in a fast-paced and customer-focused environment, Seneca Gaming Corporation stands out by maintaining high-quality food service while adhering to rigorous internal control policies and industry regulations.
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Job Requirements
- Must be 18 years of age or older upon employment
- high school diploma or equivalent required
- two years of intermediate cooking skills required
- previous customer service experience required
- ability to read, write and speak effectively
- ability to work in a fast-paced, strenuous environment
- ability to stand, walk and move through all areas of the casino food and beverage operation
- ability to handle objects up to fifty pounds
- must maintain physical stamina and proper mental attitude to work under pressure in a fast-paced casino environment
- willingness to comply with safety precautions and work in an environment where smoking is permitted
- must complete all required SGC training programs within nine months from commencement of employment
Job Qualifications
- Must be 18 years of age or older upon employment
- high school diploma or equivalent required
- culinary education/experience preferred
- two years of intermediate cooking skills required
- previous customer service experience required
- must possess excellent communication skills including the ability to read, write and speak effectively to employees as well as customers
- must have the ability to deal effectively and interact well with the customers and employees
- must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Job Duties
- Rotate between cooking stations and restaurants in hot temperature areas - each responsible for specific food items and using particular cooking devices including continually refilling and replacing pans with specified garnish in steam table
- must have command of all stations of the kitchen including roast, fry, pasta, vegetable, grill, pantry, breakfast, sauté and high volume quantity cooking
- maintain proper food temperatures in accordance with regulatory and/or ServSafe standards
- properly label, date and rotate all products to ensure safe keeping and sanitation
- require knowledge of recipes, equipment operation, and cooking and preparation techniques
- review production schedule to determine food requirements including variety and quantity of food preparation
- assemble supplies and equipment needed for daily cooking activities
- follow production sheets and other records as required
- regulate temperatures of ovens, broilers and grills
- use a variety of pots, pans, and equipment to prepare food
- ability to work in harmony with others under a strenuous environment
- report to work well-groomed in full uniform and on time with badge on upper left side of uniform
- provide prompt, friendly, and courteous service of food and beverage to all our guests
- be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language
- maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy
- provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times
- maintain a professional work environment with supervisors, managers and staff
- meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies
- must complete all required SGC Training programs within nine months from commencement of employment
- attend all necessary meetings
- duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed
- hours are determined by a 24-hour schedule
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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