Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $49,069.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Seneca Gaming Corporation is a well-established entertainment company known for its dynamic and vibrant casino resort environment. With a strong commitment to excellence, the corporation focuses on creating exceptional guest experiences through high-quality services, including dining, gaming, and hospitality. The gaming establishments under Seneca Gaming Corporation operate with a clear set of policies and procedures designed to uphold industry standards, internal controls, and quality assurance. Their venues are characterized by a vibrant atmosphere where safety, customer service, and operational efficiency are paramount. The corporation supports its employees with ongoing training and a professional work environment to encourage career growth and... Show More
Job Requirements
- Must be 18 years of age or older upon employment
- Degree from a postsecondary culinary arts training program
- A minimum of three years in a food preparation position
- Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required
- Extensive knowledge of fine seafood, protein and poultry
- Computer literate in all Microsoft Office applications and automated restaurant systems
- Must possess excellent communication skills, including the ability to read, write and speak effectively to employees as well as customers
- Must have the ability to deal effectively and interact well with the customers and employees
- Must have the ability to resolve problems and conflicts in a diplomatic and tactful manner
Job Qualifications
- Must be 18 years of age or older upon employment
- Degree from a postsecondary culinary arts training program
- A minimum of three years in a food preparation position
- Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required
- Extensive knowledge of fine seafood, protein and poultry
- Computer literate in all Microsoft Office applications and automated restaurant systems
- Must possess excellent communication skills, including the ability to read, write and speak effectively to employees as well as customers
- Must have the ability to deal effectively and interact well with the customers and employees
- Must have the ability to resolve problems and conflicts in a diplomatic and tactful manner
Job Duties
- Report to work well-groomed in full uniform and on time with badge on upper left side of uniform
- Provide prompt, friendly, and courteous service of food and beverage to all our guests
- Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language
- Establish production levels based on house counts or business forecast, previous experiences, date, etc.
- Post the menu forecast for all kitchen employees to view
- Supervise kitchen preparation for service of all stations
- Verify that all portion sizes, quality standards, department rules, policies and procedures are maintained by kitchen employees
- Maintain clean work areas, utensils, and equipment
- Prepare food in a safe manner dictated by company standards and policies
- Train kitchen personnel in safe operating procedures of all equipment, utensils and machinery
- Orient and train kitchen personnel in property and department rules, policies and procedures
- Train kitchen personnel in food production principles and practices
- Maintain quality standards for all menu items and for food production practices
- Supervise the production of all food items
- Relay all guest complaints and or compliments to manager or supervisor on duty
- Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy
- Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times
- Maintain a professional work environment with supervisors, managers and staff
- Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies
- Complete all required SGC Training programs within nine months from commencement of employment
- Attend all necessary meetings
- Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed
- Hours are determined by a 24-hour schedule
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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