Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $86,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
bonus eligibility
Job Description
Rosewood Sand Hill is a prestigious luxury hotel located in Menlo Park, California, a vibrant hub in the heart of Silicon Valley. Established in 2009, this elegant property spans 16 acres of serene, natural landscape, combining the historic charm of California ranch-style architecture with the breathtaking beauty of fragrant gardens and panoramic views of the Santa Cruz Mountains. This setting creates an idyllic retreat for Bay Area executives, entrepreneurs, local residents, and travelers seeking a distinctive and restorative experience. Rosewood Sand Hill prides itself on offering not only superior accommodations but a range of tailored experiences that are equally suited... Show More
Job Requirements
- Bachelor's degree or equivalent
- Minimum 3 years of experience in food and beverage management
- Strong leadership skills
- Excellent communication skills
- Ability to manage budgets and control costs
- Proficient in training and coaching staff
- Knowledge of health and safety regulations
- Ability to multitask and work in a fast-paced environment
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- Bachelor's degree or equivalent experience in hospitality or related field
- Proven experience in food and beverage management in a luxury hotel or similar setting
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to handle guest complaints and resolve issues effectively
- Knowledge of hospitality industry standards and best practices
- Experience in budgeting, cost control, and financial management
- Familiarity with training and development programs for associates
- Understanding of health, safety, and sanitation regulations
- Ability to work under pressure and manage multiple tasks
- Adaptability to changing market trends and guest preferences
- Proficiency in relevant software and technology
- Multicultural awareness and international experience
Job Duties
- Assist in aligning food and beverage activities with corporate strategy
- Oversee preparation and updating of departmental operations manuals
- Conduct regular divisional communications and effective departmental meetings
- Ensure associates deliver exceptional guest service and uphold brand promise
- Handle guest and internal complaints courteously and efficiently
- Maintain positive guest and colleague interactions
- Personally verify guest service quality during peak periods
- Ensure implementation of minimum brand standards and food and beverage essentials
- Respond to consumer audit results and implement relevant changes
- Collaborate with other hotel leaders to ensure overall success and guest satisfaction
- Monitor food and beverage quality and service standards, work with culinary leadership on corrective actions
- Conduct frequent inspections with culinary leadership
- Liaise with kitchen and beverage departments on daily operations and quality control
- Keep the outlet clean and organized, coordinate with housekeeping on cleaning schedules
- Maximize associate productivity via multi-skilling and flexible scheduling
- Manage utility and payroll costs prudently, ensure equipment energy efficiency
- Operate outlet to maximize profit while maintaining brand promise
- Achieve monthly and annual revenue and personal targets
- Assist in annual business plan preparation
- Ensure adherence to financial record keeping, money handling, and licensing regulations
- Assist in inventory and hotel asset management
- Develop and enforce grooming and uniform standards
- Provide training, coaching, mentoring to associates
- Plan and implement training programs with Training Manager
- Oversee weekly work schedules reflecting business needs
- Encourage creativity, innovation, and recognize associate contributions
- Ensure adherence to associate rules and safety regulations
- Act as a brand ambassador maintaining brand integrity
- Comply with company policies and budgetary limits
- Respond to industry, company and hotel changes
- Attend required training and meetings
- Perform other reasonable duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: