Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $100,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Performance bonus
Training and Development
Employee Discounts
Job Description
Rosewood Sand Hill is a luxury hotel situated in Menlo Park, California, renowned for its serene setting amidst Silicon Valley's vibrant tech landscape. Established in 2009, this property sits on 16 acres of beautifully landscaped grounds featuring historic California ranch-style architecture, fragrant gardens, and breathtaking views of the Santa Cruz Mountains. The hotel caters to a diverse clientele including Bay Area executives, entrepreneurs, local residents, and visitors seeking a peaceful retreat or premium service experiences. With 121 guest rooms designed to provide utmost comfort and relaxation, Rosewood Sand Hill offers resort-like amenities including Sense, A Rosewood Spa®, and Madera Restaurant,... Show More
Job Requirements
- Bachelor’s degree in hospitality management, business, or related field preferred
- minimum 5 years of managerial experience in food and beverage operations
- certification in responsible beverage service and food handling preferred
- strong leadership and communication skills
- ability to develop and coach staff
- organizational and analytical skills
- knowledge of market trends and competitive analysis
- proficiency in financial management and budgeting
- commitment to guest service excellence
- ability to manage multiple outlets or large-scale food and beverage operations
- familiarity with health, safety, and licensing regulations
- flexibility to work varied shifts including peak periods
- willingness to uphold and model company values and culture
Job Qualifications
- Hotel Management Degree or Business Degree preferred
- 5-10 years managerial experience in hotel Food and Beverage operations or freestanding lifestyle restaurants
- California Responsible Beverage Service (RBS) Certificate preferred
- California Food Handler Card preferred
- track record in leading hotel company with good business and standards
- knowledge of more than one language recommended
Job Duties
- Ensure food and beverage activities align with corporate strategy
- oversee preparation and updating of department operation manuals
- conduct regular divisional communication meetings
- ensure all associates deliver exceptional guest service
- handle guest and internal customer complaints efficiently
- maintain positive guest and colleague interactions
- establish a rapport with guests and ensure best possible service
- manage outlet operations during peak periods
- ensure minimum brand standards and food and beverage essentials are implemented
- respond to consumer audit results and implement changes
- collaborate with other leaders for hotel success
- ensure flexibility and teamwork among associates
- monitor food and beverage products and provide feedback
- inspect outlets with culinary leadership
- verify freshness of products
- assist with creative suggestions
- conduct monthly inventory checks
- liaise with kitchen and beverage departments
- understand menu items and upsell alternatives
- maintain cleanliness and organization of outlet
- organize cleaning schedules with housekeeping
- prepare yearly marketing plan
- evaluate market trends
- seek marketing and PR opportunities
- maximize associate productivity using flexible scheduling
- manage utility and payroll costs
- operate the outlet to maximize profit
- achieve personal and outlet revenue targets
- assist in annual business plan preparation
- ensure financial record keeping and compliance
- assist in inventory management
- proactively manage costs with department heads
- embrace new technology to improve productivity
- oversee recruitment and selection of associates
- ensure punctuality, appearance, and grooming standards
- develop associates' skills through training and coaching
- conduct performance development discussions
- develop departmental trainers
- implement training programs
- prepare work schedules reflecting business needs
- encourage creativity and recognize contributions
- enforce associate rules and regulations
- ensure safety and security compliance
- feedback on associate engagement survey
- knowledgeable in associate and industrial relations legislation
- represent hotel management responsibly
- adhere to hotel policies
- maintain professional relationships with competitors and partners
- respond to changes in food and beverage functions
- attend training sessions and meetings
- carry out other duties as assigned
- maintain brand integrity
- act as brand ambassador
- model company culture and values
- comply with company policies
- work within budgetary limits
- take on additional reasonable tasks
OysterLink lists restaurant, hotel, and hospitality jobs.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: