Davidson Hospitality Group logo

M Club Concierge (AM)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Multiple Tiers of Medical Coverage
Dental Insurance
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

The Little Rock Marriott, located in the vibrant heart of downtown Little Rock, offers an exceptional hospitality experience blending comfort, luxury, and outstanding guest service. As part of the globally recognized Marriott International brand, this hotel is renowned for its commitment to quality, innovation, and community engagement. Guests enjoy access to prime amenities, including beautifully appointed rooms, exceptional dining options, fitness facilities, and event spaces ideal for both business and leisure travelers. Situated amidst the bustling cityscape, the Little Rock Marriott provides visitors with a convenient gateway to local attractions, business centers, and cultural experiences, making it a sought-after destination... Show More

Job Requirements

  • Previous experience in customer service or hospitality
  • Excellent communication, problem-solving, and interpersonal skills
  • Knowledge of local attractions, restaurants, and transportation options
  • Ability to multitask and prioritize guest requests
  • Proficient in Microsoft Office and reservation systems
  • Ability to work flexible hours including weekends and holidays
  • Bilingual skills are a plus

Job Qualifications

  • Previous experience in customer service or hospitality
  • Excellent communication skills
  • Strong problem-solving and interpersonal skills
  • Knowledge of local attractions, restaurants, and transportation options
  • Proficiency in Microsoft Office and reservation systems
  • Ability to multitask and prioritize guest requests
  • Bilingual skills are a plus

Job Duties

  • Assist guests with restaurant reservations
  • Arrange transportation and other guest services
  • Provide recommendations for local attractions and entertainment
  • Serve as a knowledgeable resource to enhance guest experience
  • Handle guest inquiries and resolve issues promptly
  • Maintain accurate records of guest preferences and requests
  • Coordinate with other hotel departments to fulfill guest needs

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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