CARROLL LUTHERAN VILLAGE INC logo

LVMG- Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $19.00
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

competitive salary
Generous vacation package
Contributions to a 403(b) retirement savings plan
Tuition Reimbursement
Scholarship Opportunities
Paid professional development
Use of on-site fitness center and indoor pool at no cost

Job Description

Lutheran Village at Miller's Grant is a vibrant and welcoming community dedicated to providing compassionate and high-quality care to its residents. This not-for-profit organization proudly centers its mission around putting people first, ensuring that every individual—whether a resident, family member, or team member—is respected, valued, and supported. As part of Lutheran Social Ministries of Maryland (LSMMD), Lutheran Village at Miller's Grant stands out for its commitment to fostering a diverse and inclusive environment where collaboration, integrity, and innovation drive everyday practices. With a dynamic and growing organization, LSMMD offers a strong foundation anchored in its core values of respect, compassionate... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a professional setting

Job Qualifications

  • High school diploma or equivalent
  • Experience in a professional setting
  • Demonstrated discretion, professionalism, and sound judgment in handling sensitive and confidential matters
  • Excellent interpersonal, written, and verbal communication skills, with the ability to interact effectively and tactfully with individuals at all levels, including residents, staff, families, external vendors/authorities, and the public
  • Strong attention to detail in writing, proofreading, managing priorities, and meeting deadlines in a fast-paced environment
  • Proven ability to work both independently and collaboratively within a team environment, demonstrating a cooperative, respectful, and compassionate approach to colleagues and resident care
  • Skilled in the use of standard office equipment and technology
  • Maintains professionalism, composure, and a positive attitude when managing challenging situations
  • Physically able to move throughout the workday and lift items up to 20 pounds using safe handling practices
  • May be necessary to assist with resident evacuation during emergency situations

Job Duties

  • Operate telephone, paging, radio, voicemail, and computerized phone systems, answer calls professionally and direct inquiries to appropriate individuals or departments
  • Provide information and materials (e.g., brochures, directions, newsletters, calendars) in accordance with policies
  • Greet visitors and assist with guest room reservations, directing them to the proper offices, personnel, or residents
  • Prepare event and tour signage and assist with maintaining meeting room and event calendars
  • Manage work orders using computer software and support administrative staff as needed
  • Maintain positive, cooperative relationships with residents, families, coworkers, and community partners
  • Perform all duties aligned with the organization’s mission and comply with established policies and procedures
  • Participate in mandatory training, in-service sessions, and cross-training opportunities to enhance clerical support skills

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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