Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading provider of professional parking and guest services, committed to delivering exceptional experiences to customers across its locations. Known for its emphasis on safety, efficiency, and hospitality, Towne Park operates in the hospitality industry primarily focusing on parking management services for hotels, airports, event venues, and commercial properties. The company prides itself on its dedication to offering competitive employment opportunities, with compensation tailored to reflect each candidate's skills, education, and experience. Employees benefit from various insurance options and retirement plans, depending on their job classification and tenure. This role is designed for individuals who value customer... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license and clean driving record
- Minimum age of 18 years
- Pass criminal background check and drug screening
- One month related experience or equivalent combination of education and training
- Ability to read, write and comprehend instructions and correspondence
- Ability to present information effectively
- Ability to perform arithmetic calculations with American currency
- Ability to understand time systems and applicable rates
- Ability to operate manual transmission and perform parallel parking preferred
- Physical ability to lift up to 100 pounds occasionally and up to 50 pounds frequently
- Open availability including AM and PM shifts
- Willingness to work outdoors in varying weather conditions
Job Qualifications
- High school diploma or general education degree (GED)
- Valid driver’s license with clean driving record
- At least 18 years of age
- Ability to pass criminal background check and drug screen
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read, write and comprehend standard English
- Ability to present information effectively in one-on-one or small group settings
- Ability to perform basic arithmetic operations with money
- Understanding of 24 hour and military time systems
- Ability to understand applicable rates based on time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledge and greet guests within five feet using professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles cautiously and safely
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms, amenities and local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests as approved by location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys
- Collect claim checks from guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when necessary
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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