Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Flexible
Benefits
401(k)
Flexible Schedule
Job Description
Our establishment is a reputable hotel located in New Rochelle, NY, known for delivering exceptional guest experiences and top-notch hospitality services. We pride ourselves on maintaining a warm and welcoming atmosphere where every guest feels valued and cared for. With a commitment to quality, our hotel offers a range of amenities including a swimming pool, business center, and access to local attractions, ensuring a comfortable and enjoyable stay for all visitors. As part of our team, you will be joining a dynamic and professional environment where excellent service is the foundation of our operation. Our staff members are dedicated to... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of customer service experience
- Minimum 1 year of phone etiquette experience
- Minimum 1 year of time management experience
- Concierge experience preferred
- Reliable commute or plans to relocate to New Rochelle, NY
- Availability to work 8 hour shifts including weekends
- Ability to work overnight shifts preferred
Job Qualifications
- Excellent communication skills
- Multitasking ability
- Hospitality expertise
- Knowledge of local area services
- Experience in customer service
- Proficient phone etiquette
- Strong time management skills
Job Duties
- Answer and relay requests for information (e.g. directions, area attractions and restaurant suggestions)
- Inform guests about facilities (e.g. the swimming pool and business center)
- Plan small group meals and entertainment (e.g. golf outings, cooking classes and concert tickets)
- Arrange private transportation for hotel guests
- Book entertainment, local tours and regional activities
- Assist guests with special requests or other needs (e.g. medical assistance, laundry or dry cleaning services)
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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