Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $18.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Job Description
We are a prominent residential community located in Hoboken, NJ, dedicated to providing our residents with the highest standard of living and exceptional service. Our establishment prides itself on creating a welcoming and comfortable environment where residents feel valued and cared for. As a residential community, we focus on enhancing the daily living experience through attentive service and efficient management of resident needs. As part of our commitment to excellence, we are seeking a knowledgeable Concierge to join our dynamic team. The Concierge role is pivotal in maintaining our community's high reputation by ensuring residents' requests and concerns are addressed... Show More
Job Requirements
- Reliable commute or planning to relocate before starting work
- Minimum of one year customer service experience
- Minimum of one year phone etiquette experience
- Minimum of one year time management experience
- Concierge experience preferred
- Ability to work full-time or part-time
- Availability for weekend shifts
- Strong communication skills
- Professional demeanor
Job Qualifications
- High school diploma or equivalent
- Minimum of one year of customer service experience
- Excellent communication skills
- Ability to multi-task effectively
- Hospitality expertise
- Knowledge of local area services
- Prior concierge experience preferred
Job Duties
- Attend to residents requests and needs in a professional manner
- Deal professionally with residents inquiries
- Effectively solve problems and respond to complaints
- Assist residents with outstanding customer service
- Provide knowledge of local area services
- Manage phone communications with excellent etiquette
- Maintain a positive reputation for the community
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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