Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $18.00
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
401(k)
flexible schedule
Job Description
The hiring organization is a residential community located in Hackensack, dedicated to providing exceptional living experiences for its residents. This community emphasizes a strong commitment to customer service and hospitality, ensuring each resident's needs are met promptly and professionally. The establishment values a polished, courteous, and efficient approach when interacting with residents, aiming to create a welcoming and supportive atmosphere. Residents are supported through various services and assistance, which are central to maintaining the community's outstanding reputation in terms of guest service and overall satisfaction. This setting provides a dynamic and engaging work environment where communication skills and hospitality expertise... Show More
Job Requirements
- high school diploma or equivalent
- at least 1 year of customer service experience
- at least 1 year of phone etiquette experience
- at least 1 year of time management experience
- ability to commute or plan to relocate to Hackensack
- willingness to work full-time or part-time
- weekend availability
- prior concierge experience preferred
- hospitality industry experience preferred
Job Qualifications
- excellent communication skills
- ability to multitask
- hospitality expertise
- knowledge of local area services
- customer service experience
- phone etiquette
- time management skills
- prior concierge experience preferred
- hospitality industry experience preferred
Job Duties
- attend to residents requests and needs professionally
- deal with residents inquiries
- effectively solve problems
- respond appropriately to complaints
- assist residents with outstanding customer service
- maintain a flawless reputation by providing outstanding guest service
- manage multiple tasks efficiently
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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