Luxury Residential Concierge Hackensack

Yonkers, NY, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.50 - $18.00

Work Schedule

Standard Hours

Flexible

Weekend Shifts

Benefits

401(k)

Flexible Schedule

Job Description

We are seeking a dedicated and knowledgeable Concierge to join our team serving the residents of a well-established community in Hackensack. Our establishment prides itself on maintaining a flawless reputation by delivering outstanding guest and resident services, ensuring every inquiry and request is handled professionally, courteously, and efficiently. As a part of our team, you will play a pivotal role in enhancing the resident experience by providing top-notch customer service, effectively solving problems, and managing complaints in a way that upholds the community's standards.

Our organization operates with a commitment to quality and hospitality. Whether you join us full-time ... Show More

Job Requirements

At least one year of customer service experience
At least one year of phone etiquette experience
At least one year of time management experience
Reliable commute or willingness to relocate to Hackensack
Availability to work full-time or part-time
Weekend availability
Ability to work an 8-hour shift Monday through Friday

Job Qualifications

Excellent communication skills
Strong multi-tasking ability
Hospitality expertise
Knowledge of local area services
At least one year of customer service experience
Familiarity with phone etiquette
Ability to manage time effectively
Previous concierge experience preferred

Job Duties

Attend to residents' requests and needs in a professional and courteous manner
Deal professionally with residents inquiries
Effectively solve problems and respond appropriately to complaints
Provide outstanding guest service to assist residents
Maintain knowledge of local area services
Manage multiple tasks efficiently
Help maintain a flawless reputation by providing outstanding customer service

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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