Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
401(k)
Flexible Schedule
Job Description
Our company is a reputable residential community dedicated to providing top-notch services and a comfortable living environment to all our residents. We pride ourselves on maintaining a warm, welcoming atmosphere supported by a team of skilled professionals who are committed to enhancing the daily lives of those in our community. As a part of our commitment to excellence, we are currently seeking to hire a knowledgeable Concierge to join our team. This role is essential in acting as the main point of contact for residents, ensuring their requests and needs are attended to promptly, courteously, and efficiently. The Concierge plays... Show More
Job Requirements
- reliably commute or planning to relocate before starting work
- at least 1 year of customer service experience
- at least 1 year of phone etiquette experience
- at least 1 year of time management experience
- concierge experience preferred
Job Qualifications
- excellent communication skills
- ability to multitask
- hospitality expertise
- knowledge of local area services
- prior concierge experience preferred
- ability to handle customer complaints effectively
- strong phone etiquette
Job Duties
- attend to residents requests in a professional courteous and efficient manner
- deal professionally with residents inquiries
- effectively solve problems and respond appropriately to complaints
- assist residents with outstanding customer service
- maintain a flawless reputation by providing outstanding guest service
- handle phone calls and communication with proper etiquette
- manage time effectively to multitask and meet residents needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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