Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
401(k)
Flexible Schedule
Job Description
We are a reputable hospitality establishment based in Rutherford, New Jersey, dedicated to providing exceptional guest services and memorable experiences. Our company prides itself on its commitment to excellence in the hospitality industry, ensuring that every guest receives personalized attention and top-notch service during their stay. We are currently seeking a knowledgeable Concierge to join our team and contribute to our mission of creating unforgettable experiences for our guests. This position is available for full-time and part-time employment and offers competitive pay starting at $16.50 per hour, with salaries based on experience. The work schedule includes 8-hour shifts from Monday... Show More
Job Requirements
- high school diploma or equivalent
- minimum one year of customer service experience
- minimum one year of phone etiquette experience
- minimum one year of time management experience
- ability to reliably commute or plan to relocate to Rutherford NJ
- willingness to work overnight shifts and weekends
- physical ability to perform job duties
- legal authorization to work in the United States
Job Qualifications
- excellent communication skills
- ability to multitask effectively
- strong hospitality expertise
- knowledge of local area services
- experience in customer service for at least one year
- proficiency in phone etiquette
- effective time management skills
- prior concierge experience preferred
Job Duties
- answer and relay requests for information such as directions area attractions and restaurant suggestions
- inform guests about facilities such as the swimming pool and business center
- plan small group meals and entertainment such as golf outings cooking classes and concert tickets
- arrange private transportation for hotel guests
- book entertainment local tours and regional activities
- assist guests with special requests or other needs such as medical assistance laundry or dry cleaning services
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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