Luxury Hi-Rise Concierge 1st shift - LIV Cleveland
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
onsite housing discount
paid sabbatical
401(k) with Company Match
Paid parental leave
Fertility benefit reimbursement
Employee assistance program
critical illness insurance
accident insurance
Hospital Indemnity insurance
Pet insurance
legal plans
charitable giving program
Job Description
Greystar is a leading global real estate platform specializing in property management, investment management, development, and construction services specifically focused on institutional-quality rental housing. Founded in 1993 and headquartered in Charleston, South Carolina, Greystar has grown to operate in over 250 markets worldwide, managing assets exceeding $300 billion. The company manages over one million apartment units and beds globally, making it the largest operator of apartments in the United States. Through its extensive platform, Greystar maintains nearly $79 billion in assets under management, including $35 billion in development assets and $30 billion in regulatory assets. With offices spanning North America,... Show More
Job Requirements
- High school diploma or equivalent
- Ability to stand, walk, or sit for extended periods
- Ability to bend, stoop, climb ladders, and reach
- Ability to lift and carry up to 25 pounds independently and 50 pounds with assistance
- Willingness to work indoors and outdoors in all weather conditions
- Flexible work schedule including on-call duties during evenings, weekends, and holidays
- Ability to travel occasionally for training or support at other properties
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or property management preferred
- Strong interpersonal and communication skills
- Ability to multitask and manage time effectively
- Basic computer proficiency
- Knowledge of local area and resources advantageous
- Ability to work flexible hours including evenings, weekends, and holidays
Job Duties
- Greet prospects and residents as they enter the office/leasing area and ensure their comfort while they wait to speak with a team member
- Answer phone calls, route calls to appropriate team members, and assist with completed service request callbacks when necessary
- Maintain the guest suite schedule ensuring proper payment and cleanliness upon guest arrival and manage loading dock or elevator schedules for move-ins and move-outs
- Ensure clubhouse amenities are in tour condition before office opening each morning
- Manage all package deliveries by documenting arrival information and notifying residents within 24 hours
- Maintain tracking logs for equipment rentals, dry cleaning services, and other community services
- Assist the community team with scheduling, planning, and organizing resident activities and programs
- Keep detailed information on local restaurants, shops, delivery places, and other relevant contacts and maintain relationships with concierge vendors
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Job Qualifications
Experience
No experience required
Job Location
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