Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Equal employment opportunity
Team-oriented environment
Professional development opportunities
supportive management
Job Description
BHC is a reputable hospitality company recognized for delivering exceptional guest experiences across its diverse range of services, including food and beverage. Known for its commitment to quality and customer satisfaction, BHC operates within the hospitality sector, focusing on creating welcoming environments where guests can enjoy premier food and drink options. The company values professionalism, attention to detail, and a warm approach to service, ensuring that every guest feels valued and respected during their visit. BHC emphasizes teamwork, clear communication, and consistent service excellence as core components of its operating philosophy.
The Server role at BHC is pivotal in ma... Show More
The Server role at BHC is pivotal in ma... Show More
Job Requirements
- Must be able to lift equipment, supplies, etc., of at least 30 pounds
- must be able to resolve problems, handle conflict, and make effective decisions under pressure
- the role may require extended periods on your feet, especially during peak hotel hours or events
- clear vision is important for reading reports, analyzing data, and overseeing department activities
- good hearing is necessary for effective communication with colleagues, guests, and stakeholders
Job Qualifications
- Ability to provide friendly, efficient, and courteous service to guests
- ability to access, input, and retrieve information on the computer system
- ability to memorize menus
- ability to handle the stress inherent in interacting with co-employees and resolving guests' problems
- ability to work under pressure, be organized, self-motivated, and work well with others
- strong positive attitude and ability to initiate light conversation with guests
- knowledge of hotel property and operating hours of each guest service area
- basic knowledge of Charleston and the surrounding areas
- ability to provide legible communication
- ability to complete work in a timely, accurate, and thorough manner
Job Duties
- Provide a strong sense of welcome
- greet all guests in a genuinely friendly, warm manner, using guests’ names when possible
- seat guests using the rotation sheet when the Host Person and Manager, or Supervisor are busy
- be thoroughly familiar with all menu items, ingredients, specials, beverages, etc.
- take guests' orders, using upselling and suggestive selling
- complete station set-up, breakdown, and side work
- constantly check tables and side stands during the shift
- ensure service to all guests follows established standards, is consistent, efficient, and courteous
- anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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