Luggage Handler - Lead
Job Overview
Employment Type
Temporary
Full-time
Work Schedule
Standard Hours
Benefits
Travel - FREE CRUISE AFTER YOUR FIRST SEASON
Reward for Referral Program
experience of a lifetime
rewards and incentives
Community service
Employee Activities
professional growth
Job Description
Holland America/Princess Alaska-Yukon Land Operations is a distinguished collaboration between Princess Cruises and Holland America Line, two pioneers in Alaska tourism known for their dedication to adventure, comfort, and environmental stewardship. This company offers its guests unforgettable experiences such as sailing past majestic glaciers, enjoying the cozy ambiance of wilderness lodges, or observing wildlife from a dome-window rail car. Focused on sustainability, Holland America/Princess actively engages in programs designed to recycle, reduce waste, and educate guests on environmental preservation. Their commitment extends not only to delivering excellent customer service to guests, coworkers, and vendors but also to providing a safe... Show More
Job Requirements
- Must pass a pre-employment background check
- Must be able to lift 50 - 75 pounds regularly, sometimes above head level
- Dedicated to delivering excellent customer service to all guests, coworkers, and vendors
- Must be eligible to work in the United States
- Holland America-Princes is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status)
Job Qualifications
- Ability to prioritize work and maintain attention to time constraints while working in a team or group environment
- Ability to work in a fast-paced environment with multiple tasks and external influences
- Ability to work independently with minimal supervision while achieving daily goals
- Ability to support and comply with company policies, procedures, and guidelines including health and safety standards
- Ability to stand, walk, and work on feet for a minimum of 8 hours per day
Job Duties
- Transfers luggage to and from guest rooms from loading areas and a variety of vehicles
- Organize, sort, tally, tag, and label guest luggage daily
- Heavy lifting is a core part of the job
- Ensures safe storage, and collects and distributes ticketing of guests' personal items and hand-carry luggage
- Greet guests and provide escort or transportation to rooms and other locations as needed
- Deliver messages, and guest amenities, and run errands while providing excellent customer service in a prompt and courteous manner
- Assists with misplaced and damaged luggage
- Communicates frequently with supervisors and other team members via radio for service or technical updates, requests, or concerns
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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