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SP Plus Corporation

Luggage Delivery Dispatcher

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $23.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedules

Job Description

Bags, a Metropolis company, is a leading player in the mobility and travel services industry, dedicated to redefining how people move through their journeys. As part of the largest mobility network in North America, Bags leverages innovative technology combined with a strong customer-first philosophy to enhance the travel experience, particularly in airport environments. Their operations span over 4,000 locations across North America and Europe, employing more than 23,000 people who work diligently to reduce the stress and hassle traditionally associated with traveling. By focusing on streamlining baggage handling, check-in processes, and other vital touchpoints from curbside to gate, Bags aims... Show More

Job Requirements

  • Must be at least 18 years of age
  • be authorized to work in the United States
  • must be able to clear a background and drug screen
  • must be able to lift up to 75 lbs consistently throughout the shift
  • complete all required training including airport compliance
  • able to obtain an airport badge
  • must successfully pass pre-employment criminal background screening
  • must pass pre-employment drug testing process
  • able to work in fast paced, high volume active guest service environment
  • available to work weekdays and weekends, night and day shift
  • knowledge of the metropolitan area
  • no visible tattoos or body piercings
  • clean and well-maintained approved uniforms must be worn on shift

Job Qualifications

  • At least 18 years of age
  • authorized to work in the United States
  • able to clear a background and drug screen
  • experience in customer service preferred
  • strong verbal and written communication skills
  • familiar with computers
  • baggage dispatch experience preferred
  • experience in route planning preferred
  • ability to work in fast paced, high volume guest service environment
  • strong organization skills
  • excellent communication skills
  • ability to multi-task and resolve operational situations

Job Duties

  • Coordinates availability of drivers with the delivery schedule
  • dispatch baggage delivery routes efficiently and with a focus on meeting service levels
  • provides safety guidelines when issuing operating instructions
  • perform airport baggage sweeps
  • billing and customer service
  • regular communication with airline staff and independent contractors
  • maintain compliance with airport security protocols

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location