Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Job Description
Our establishment is a distinguished hotel that prides itself on exceptional guest service and a welcoming atmosphere. We cater to both leisure and business travelers, offering luxurious accommodations and comprehensive amenities within a prime location. Our hotel's commitment to quality and attention to detail has positioned us as a favored destination in the hospitality industry. The Front Desk department is a vital component of our guest experience, providing the first and last impression for visitors through attentive service and efficient operations.
The Luggage Attendant role is crucial in supporting the Front Desk operations by delivering excellent guest assistance primari... Show More
The Luggage Attendant role is crucial in supporting the Front Desk operations by delivering excellent guest assistance primari... Show More
Job Requirements
- High school degree, GED or equivalent
- Minimum 1 year of experience as a bellman or luggage attendant or relevant role is an advantage
- Able to lift, push, and pull heavy objects
- Able to multitask and prioritize tasks
- Customer service oriented
- Ability to work flexible hours, including evenings and weekends
- Excellent verbal and written communication skills
Job Qualifications
- Minimum 1 year of experience as a bellman or luggage attendant or relevant role is an advantage
- Able to multitask and prioritize tasks
- Customer service oriented
- Ability to work flexible hours, including evenings and weekends
- High school degree, GED or equivalent
- Excellent verbal and written communication skills in English and Spanish (preferred)
- Ability to work well under pressure and respond quickly and effectively to emergencies
Job Duties
- Greet guests upon arrival and escort them to their designated room, conference center, restaurant, etc.
- Load and unload luggage onto carts and transport them to and from guest rooms
- Assist guests with check-in and check-out procedures
- Provide guests with information about the hotel services and amenities
- Answer guest inquiries and address their concerns in a timely and professional manner
- Assist guests with luggage storage and retrieval
- Assist guests with transportation needs and provide directions to local attractions
- Ensure the lobby and other public areas are clean and organized
- Maintain order of any luggage stored in the bell closet
- Coordinate with Guest Services staff regarding daily VIP arrivals and special guests
- Follow all safety and security protocols
- Perform any other duties requested by Management
- Maintain inventory of all products necessary to conduct the job
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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