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Hofman Hospitality Group

Lucilles BBQ - Front Desk

Job Overview

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Compensation

Type:
Hourly
Rate:
Exact $16.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Professional development opportunities

Job Description

The hiring establishment is a customer-focused restaurant committed to delivering exceptional dining experiences through outstanding service and a welcoming environment. This restaurant prides itself on creating a warm and inviting atmosphere where guests feel valued and comfortable from the moment they arrive. With a focus on hospitality, teamwork, and professionalism, the restaurant offers a vibrant workplace for individuals passionate about the food and beverage industry. The restaurant operates with the goal of exceeding customer expectations through attentive guest interactions, high-quality food offerings, and efficient service.

We are currently seeking a dedicated and personable Front Desk team member to joi... Show More

Job Requirements

  • High school diploma or equivalent
  • previous customer service experience preferred
  • ability to communicate effectively with guests and team members
  • strong organizational skills
  • ability to manage multiple tasks simultaneously
  • availability to work flexible hours including evenings weekends and holidays
  • ability to stand for extended periods

Job Qualifications

  • High school diploma or equivalent
  • excellent communication and interpersonal skills
  • ability to work effectively in a fast-paced environment
  • strong organizational and multitasking abilities
  • basic knowledge of food and beverage service
  • previous experience in customer service preferred
  • ability to maintain composure and professionalism under pressure
  • teamwork and collaboration skills
  • positive attitude and friendly demeanor

Job Duties

  • Greeting and seating guests
  • presenting menus to guests
  • informing them of special menu items
  • working in a team environment with the ability to be an effective team player
  • maintaining adequate knowledge of locations food offering and preparation
  • providing guests with hospitality in a manner that achieves company service standards and exceeds their expectations
  • taking guest information and quoting wait time to guests accurately when tables are not immediately available
  • planning reservations and waitlist parties in advance at or within the given time or time frame
  • reviewing the floor plan to assess current and upcoming table availability changes
  • observing tables and keeping track of clean dirty and occupied tables
  • cleaning organizing and stocking menus at the front desk
  • answering the phone in accordance with company standards
  • answering questions concerning the menu and restaurant
  • assist food servers by removing used or unnecessary items from guests table
  • providing initial beverage service
  • bussing table and resetting for new guests
  • interacting with guests entering and departing
  • ensuring a positive dining experience
  • filling to go orders according to food and beverage specifications and preparation and packaging standards
  • maintaining restrooms throughout shift
  • supporting food servers and kitchen staff in other duties as required
  • take pride in your personal appearance
  • reporting to work in neat and clean clothing
  • maintaining well-groomed hair and personal hygiene as established by company policy
  • display integrity and honesty in all aspects of your employment
  • performing other duties as directed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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